Ashley Tucker
Fresno,CA
Summary
Resourceful Dispatcher Office Assistant recognized for high productivity and efficient task completion. Skilled in emergency response coordination, route planning, and customer service management. Excel at communication, problem-solving, and time management to ensure smooth operational flow in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Dispatcher Office Assistant
Bulldog Towing
Fresno, CA
11.2022 - Current
- Assisted organizational efforts by filing, entering data and answering phones.
- Processed invoices for payment from vendors supplying goods or services to the dispatch office.
- Maintained positive working relationship with fellow staff and management.
- Maintained front desk to provide positive first impression.
- Assisted dispatchers in answering phone calls, emails and other inquiries.
- Interacted with local law enforcement agencies when responding to incidents in progress.
oce dispatch
Action Towing
Fresno, USA
06.2021 - Current
- Tow truck dispatchers take calls for emergency service, and monitor the progress of the tow
- Using computer-aided dispatch systems, they keep records and prepare detailed reports of all emergency calls and all communications with towing services
- Dispatchers usually stay in touch with drivers on the road, using phones, computers, or two-way radios, so they can solve problems and answer questions
oce assistant
American Leak Detection
Fresno, USA
10.2019 - 03.2020
- Office assistant
- Answer phones
- Trying reports
- Scheduling appointments/Inputting customers int
- Quickbooks
Assistant manager
Rue 21
Clovis, USA
11.2016 - 06.2018
- Respond to telephone inquiries by providing quality service to customers and associates
- Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues
- Transactions
- Shares product knowledge with customers while making personal recommendations
- Demonstrates that customers come first by serving them with a sense of urgency
- Maintains friendly and professional customer interactions and work as a team
- Successfully assisted customers with product selections and purchases, e-service
Education
Diploma -
Canyon High
Anaheim06.2012
Skills
- Scheduling coordination
- Professionalism
- Clerical Tasks
- Telephone and email etiquette
- Self motivation
- Multitasking capacity
- Invoice processing
- Calendar management
- Accounting
- Goal setting
- Problem-solving abilities
- Attention to detail
- Multitasking
Timeline
Dispatcher Office Assistant
Bulldog Towing
11.2022 - Current
oce dispatch
Action Towing
06.2021 - Current
oce assistant
American Leak Detection
10.2019 - 03.2020
Assistant manager
Rue 21
11.2016 - 06.2018
Diploma -
Canyon High
Similar Profiles
Keenan PayneKeenan Payne
Manager at Bulldog Carpet CleaningManager at Bulldog Carpet Cleaning
Darby MadillDarby Madill
Carpenter Apprentice at E & L Bulldog ConstructionCarpenter Apprentice at E & L Bulldog Construction
Trystain WeigandTrystain Weigand
Wellhead Service Technician at Bulldog Services LLP.Wellhead Service Technician at Bulldog Services LLP.
Brian CarnesBrian Carnes
Flight Paramedic II at Air MethodsFlight Paramedic II at Air Methods
Joshua ZepedaJoshua Zepeda
DSP at Paradise Community Care HomesDSP at Paradise Community Care Homes