Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Tucker

Memphis,TN

Summary

An accomplished Administrative Assistant with a strong sense of self-motivation who has spent more than 10+ years managing office operations effectively and efficiently. Excellent problem-solving and communication abilities. Employing strong time management, interpersonal skills, and a willingness to learn new things.

Overview

13
13
years of professional experience

Work History

Assistant Manager of Vehicle Services

Firestone Complete Auto Care
02.2021 - 04.2023
  • Greeted customers and listened closely to problems described to determine solutions.
  • Managed multiple calls per day.
  • Responsible for front/back-of-store operations, opening/closing, inventory, and displays on as needed basis.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Worked effectively in fast-paced environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Perform entry level vehicle services including measuring tread depth, tires replacements and topping off fluids.
  • Provide customer service, sales, and customer issue resolution.
  • Skilled at working independently and/or collaboratively team environment.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Recruiter Specialist

Kimco Facilities Services
01.2018 - 01.2020
  • Hired employees and initiated new hire paperwork process.
  • Collaborated with hiring managers to understand job requirements and expectations.
  • Coordinated schedules to arrange management interviews with applicants.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Managed over multiple customer calls per day.
  • Assisted with writing job postings and job descriptions for boards.
  • Developed and implemented onboarding and orientation programs for new employees.

Administrative Assistant

Autozone, Inc.
08.2014 - 10.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Scheduled office meetings and client appointments for staff teams.
  • Maintained databases to track and record customer data.
  • Performed research to collect and record industry data.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Kept work area clean and tidy.

Administrative Assistant II

Smith & Nephew Inc.
03.2010 - 06.2014
  • Answered multi-line phone system, routing calls, delivering messages to staff.
  • Scheduled office meetings and client appointments for staff teams.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Created and maintained databases to track and record customer data.
  • Ensure accurate information from our computer.
  • Run daily end of shift audits reports and complete daily shift audits.
  • Kept work area clean and tidy.

Education

High School Diploma -

G.W. Carver High School
Memphis, TN
05.2004

Skills

  • Attention To Detail
  • Microsoft Office Suite
  • Excellent Verbal and Written
  • Excellent Customer Service Delivery

Timeline

Assistant Manager of Vehicle Services

Firestone Complete Auto Care
02.2021 - 04.2023

Recruiter Specialist

Kimco Facilities Services
01.2018 - 01.2020

Administrative Assistant

Autozone, Inc.
08.2014 - 10.2017

Administrative Assistant II

Smith & Nephew Inc.
03.2010 - 06.2014

High School Diploma -

G.W. Carver High School

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Ashley Tucker