Ashley Tucker
Gadsden,SC
Summary
Administrative and data entry specialist with 9 years of experience in state government, specializing in data maintenance, permit coordination, and compliance support. Skilled in record accuracy, document management, and internal system navigation, including SCIES and GIS tools. Proven ability to communicate effectively across departments, handle confidential information, and meet deadlines with professionalism.
Overview
10
10
years of professional experience
Work History
Program Coordinator
Department of Transportation
Columbia, SC
10.2023 - Current
- Manages client and permit records, ensuring accuracy and up-to-date information
- Processes and issues oversize/overweight load permits in compliance with SC state regulations
- Coordinates schedules for meetings and administrative operations
- Organizes confidential files adhering to policy and privacy standards
- Utilizes GIS technology for road network mapping and permit planning
Administrative Specialist
Department of Motor Vehicles
Blythewood, SC
03.2020 - 09.2023
- Communicated with customers via phone and email to resolve inquiries
- Handled incoming calls from out-of-state and counties regarding property taxes and record verification
- Verified suspensions, rebuilt and merged records, and created or duplicated customer numbers
- Conducted research on old suspensions, VIN numbers, and account inconsistencies
- Provided technical support and explained SCDMV policies and procedures
- Used Legacy systems to manage and update DMV records
- Left this position due to a career advancement opportunity
Compliance Specialist
Department of Motor Vehicles
Blythewood, SC
09.2015 - 03.2020
- Began in the Ticket Unit handling 2,000+ paper traffic tickets daily before digital transition
- Filed and organized physical tickets and updated records for enforcement accuracy
- Supported the department during the shift to electronic ticketing systems
- Ensured accuracy and consistency in manual recordkeeping
- Left this position due to a career advancement opportunity
Education
High School Diploma -
Lower Richland High School
Hopkins, SCSkills
- Administrative Support
- Data Entry & Document Management
- ICD-10 Coding & Medical Terminology
- Organizational Efficiency
- Time Management & Multitasking
- Permit & Policy Review
- SCIES & GIS Technology
- Customer Service & Communication
- Confidential Record Handling
- Permit processing
- Record management
Timeline
Program Coordinator
Department of Transportation
10.2023 - Current
Administrative Specialist
Department of Motor Vehicles
03.2020 - 09.2023
Compliance Specialist
Department of Motor Vehicles
09.2015 - 03.2020
High School Diploma -
Lower Richland High School
Similar Profiles
Duane Earl TobiasDuane Earl Tobias
Equal Opportunity Specialist (Adjudicator) at Department of TransportationEqual Opportunity Specialist (Adjudicator) at Department of Transportation
Scott ReinhartScott Reinhart
Heavy Equipment Operator at Department of TransportationHeavy Equipment Operator at Department of Transportation
Norbert Ralph IVNorbert Ralph IV
COMPUTER AIDED DRAFTING DESIGN SPECIALIST at DEPARTMENT OF TRANSPORTATIONCOMPUTER AIDED DRAFTING DESIGN SPECIALIST at DEPARTMENT OF TRANSPORTATION
KaLynn HenryKaLynn Henry
Teller at AllsouthTeller at Allsouth
Veronica OutingVeronica Outing
Health Care Assistant at Self EmployedHealth Care Assistant at Self Employed