Hi, I’m
Ashley Tulipano
Murfreesboro,TN
Summary
Adaptable and proactive professional with extensive experience thriving in high-stress environments. Demonstrated expertise in multitasking, coordinating emergency responses, and facilitating effective cross-team communication. Played a pivotal role in supporting dispatcher training and contributing to system improvements. Possess a strong background in customer service and a deep understanding of safety protocols gained from previous work as a valet attendant. Also bring valuable childcare expertise, adept at managing daily routines and engaging activities. Educational background includes a high school diploma and relevant coursework at the College of DuPage. Currently seeking impactful roles that allow me to leverage my problem-solving abilities and exceptional people skills.
Overview
7
years of professional experience
1
Certification
Work History
HomeGoods
Engagement Coordinator
01.2023 - Current
Job overview
- Embodied customer experience principles to deliver consistent satisfaction across all service interactions.
- Followed established protocols to ensure adherence to operational, merchandising, and security measures.
- Demonstrated commitment to implementing best customer experience practices for internal and external interactions.
- Enhances store atmosphere by upholding values of honesty, integrity, and respect.
- Executed point-of-sale operations, maintaining consistency with established guidelines.
- Fostered engagement in brand loyalty programs.
Williamson County Government
911 Telecommunicator
10.2023 - 01.2024
Job overview
- Managed critical situations by promptly assessing details and directing appropriate actions.
- Offered composed guidance to resolve issues effectively in demanding situations.
- Optimized critical data management through computer-aided dispatch technology.
- Coordinated in excess of 50 emergency and non-emergency calls per day across shifts lasting between 8 to 12 hours.
Toyota of Cool Springs
Valet Attendant
09.2023 - 12.2023
Job overview
- Extended a courteous reception to every visitor at check-in.
- Conducted installation of protective paper mats and seat covers at the beginning of vehicle intake.
- Park customer vehicles in the designated areas until tech is ready for the vehicle
- Keep service lane orderly with consistent cleaning efforts throughout the day.
- Retrieve customer vehicles upon Service Advisor/Manager requests
Private Family
Nanny/Babysitter
02.2022 - 08.2023
Job overview
- Took children for walks or played in the park, maximizing time spent outdoors
- Tended to the general needs of children while supervising and enforcing safety in day-to-day activities
- Encouraged enrichment by organizing creative activities and educational games
- Engaged children in age-appropriate exercises, encouraging intellectual and motor skills development
- Worked with children to tidy up play area and bedrooms, encouraging neat and clean environment
UPS
Package Handler
06.2021 - 08.2023
Job overview
- Managed package loading with speed and precision.
- Facilitated efficient movement of goods through basic material-handling techniques.
- Effectively controlled the handling of sensitive substances.
- Performed regular procedures for handling packages weighing between 25 and 70 lbs.
- Contributed to Safety Team by enforcing safety guidelines among employees.
MarketSource
Sales Representative
03.2020 - 08.2020
Job overview
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Dunkin' Donuts
Barista
11.2017 - 05.2018
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Lemont Twp High SchoolLemont, IL
High school or equivalent
05.2019
Skills
- Dispatching
- Office Management
- Retail sales
- Social Media Literacy
- Hospitality
- Communication Skills
- Customer Service
- Time management
- Microsoft Office
- Anatomy Knowledge
- Data entry
- Typing
- Medical Terminology
- Childcare
- Leadership
- Conflict management
Certification
- Driver's License
- CPR Certification, 11/01/23, 11/30/25
Awards
Girl Scouts Bronze Award, 03/01/12
Personal Information
Authorized To Work: US
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
911 Telecommunicator
Williamson County Government
10.2023 - 01.2024
Valet Attendant
Toyota of Cool Springs
09.2023 - 12.2023
Engagement Coordinator
HomeGoods
01.2023 - Current
Nanny/Babysitter
Private Family
02.2022 - 08.2023
Package Handler
UPS
06.2021 - 08.2023
Sales Representative
MarketSource
03.2020 - 08.2020
Barista
Dunkin' Donuts
11.2017 - 05.2018
Lemont Twp High School
High school or equivalent