Summary
Overview
Work History
Education
Skills
Certification
Conferences And Courses
Timeline
AssistantManager
Ashley Turner

Ashley Turner

Hoover,United States

Summary

Productive Regional Account Manager offering 14 years of experience and outstanding oral and written communication skills. Persuasive and charming yet committed to honesty and maintaining long-term, individualized relationships. Known for increasing profits, streamlining company procedures and goal-oriented mindset.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Regional Account Manager

DrFirst
01.2022 - Current
  • Achieved regional sales targets over $1.5m in dedicated territory by developing strategic plans and executing effective account management practices.
  • Established strong client relationships through Quarterly Business Reviews, webinars, and prompt issue resolution.
  • Increased revenue by 18% annually by identifying growth opportunities within existing accounts and cross-selling additional products or services.
  • Mentored 8 junior account managers on best practices in relationship-building, negotiation techniques, and closing deals.
  • Negotiated favorable contract terms for both the company and clients while maintaining a focus on mutual benefits.

Corporate Sales Representative II

STERIS IMS
05.2016 - 01.2022
  • Manage accounts worth $1.6m in revenue sales across 8 states.
  • Exceeded quota by 111% after Covid restrictions halted our leading revenue sales categories.
  • Vast knowledge of device products and revenue generating services as well as performing education and Quarterly Business Reviews to key players at accounts.
  • Kept market awareness and researched individual facility and cross-selling to health systems to be proactively responsive in new and organic revenue growth.
  • Negotiated and closed successful business deals ranging from $15,000 to $1.2m.

Customer Care Specialist

STERIS IMS
03.2015 - 04.2016
  • First Customer Care Specialist trained on the fast track program: Two months compared to Six month training.
  • Successfully handled customer inquiries for 12 Outside Sales Reps' accounts averaging 80 inquiries daily.
  • Resolved customers' complaints while identifying problems and taking appropriate corrective action, increasing client retention ratio significantly.
  • Assisted in trend tracking, including analyzing pricing comparisons of programs vs time and materials.

Inside Sales Representative

Kane Steel & Iron
04.2010 - 03.2013
  • Performed tasks through client inquiries of the sales product of the organization.
  • Acted as liaison between outside sales representatives and customers.
  • Worked closely with processors averaging $40k per sale.
  • Directed logistics of the product to ensure quick turn time.
  • Lead daily sales meeting with Outside Sales force.

Education

Communications -

University of Alabama
05.2005

General Studies -

Southern Union State Community College
05.2003

Skills

  • Communication Skills
  • Public Speaking
  • Leadership
  • Time Management
  • Software Skills
  • Active Listening
  • Objection Handling
  • CRM Proficiency
  • Business Acumen
  • Product Knowledge
  • Contract Negotiation
  • Goal-Oriented
  • Market Analysis
  • Customer Relationship Development

Certification

CCSVP- Certified Central Service Vendor Partner

Conferences And Courses

  • IMS University, STERIS IMS, 2015
  • The Power of 20 Conference, STERIS IMS, 2016
  • Command of the Message, Force Managment, 2017
  • Command of the Sale, Force Managment, 2018
  • Command of the Negotiation, Force Management, 2019

Timeline

Regional Account Manager

DrFirst
01.2022 - Current

Corporate Sales Representative II

STERIS IMS
05.2016 - 01.2022

Customer Care Specialist

STERIS IMS
03.2015 - 04.2016

Inside Sales Representative

Kane Steel & Iron
04.2010 - 03.2013

Communications -

University of Alabama

General Studies -

Southern Union State Community College

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Ashley Turner