Summary
Overview
Work History
Education
Skills
Software
Accomplishments
Work Preference
Languages
Timeline
Generic
ASHLEY Tyler

ASHLEY Tyler

Customer Service
Stockbridge,Ga

Summary

Determined collaborative leader who is dedicated to partnering with coworkers to promote an engaged and empowering work culture. Also proven track record of strengthening operational procedures, enhancing team productivity, and streamlining processes. Very adaptable to changing environments and possess strategic decision-making skills. focus is on long-term business success and working hard to create approaches that boost it. I'm a collaborative leader who is dedicated to partnering with coworkers to promote an engaged and empowering work culture and is skilled at building and maintaining relationships with a diverse range of stakeholders in dynamic and fast-paced settings. Years of documented strengths in these areas make me an asset to any team.

Overview

13
13
years of professional experience

Work History

Warehouse Associate

GlassesUSA
07.2024 - 11.2024
  • Performed #1 in inventory control, such as counting, and stocking
  • Assembled over 200 plus orders and packed items for shipment, conveying orders to shipping personnel
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Helped train new employees in safe practices and warehouse procedures.

Bakery Manager

Kroger
12.2018 - 08.2023
  • Maintained and controlled #1 in inventory of baked goods.
  • Developed and implemented policies and procedures to boost customer satisfaction and loyalty.
  • Established performance goals and empowered bakers
  • Trained team members on successful strategies
  • Assigned jobs to employees based on their abilities
  • Educated staff in handling difficult situations
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.

Receiving Manager

Kroger
03.2016 - 02.2018
  • Organized storage areas to optimize materials movements and minimize labor hours
  • Managed shipping and receiving team, overseeing training, schedules, and work assignments
  • Conducted counts and audits of inventories 2 times a week to identify and resolve discrepancies in records
  • Verified deliveries against paperwork and contacted vendors to resolve discrepancies
  • Unloaded, sorted and stored incoming merchandise.
  • Gathered and processed merchandise returns
  • Communicated with vendor representatives to resolve damaged shipments and item shortages by the end of Every week..

Call Center Representative

Nspire Outreach
05.2012 - 07.2016
  • Identified and resolved over 50+ discrepancies and errors in customer accounts daily.
  • Trained new personnel regarding company operations, policies and services.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Promptly responded to inquiries and requests from prospective customers.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Responded proactively and positively to rapid change.
  • Followed up with customers daily about resolved issues to maintain high standards of customer service.

Education

High School Diploma -

Westlake High School
Atlanta, GA
05.2007

Skills

  • Corrective Action
  • Team Leadership
  • Sales Promotion
  • Management Training
  • Shipping and receiving
  • Inventory organization

Software

Microsoft Office, Excel, Spreadsheet, PowerPoint,

Docs, Email, file management

Accomplishments

  • Achieved Inventory by completing 100% with accuracy and efficiency.
  • Supervised team of 10 staff members.
  • Resolved product issue through consumer testing.
  • Achieved daily numbers through effectively helping with meeting goals.
  • Created a successful merchandising business model that was implemented company-wide.
  • Initiated daily store counts, orders and acquired proper products for retail locations.
  • Led merchandising and inventory management at retail stores.

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Work-life balanceHealthcare benefitsCareer advancement

Languages

English
Full Professional

Timeline

Warehouse Associate

GlassesUSA
07.2024 - 11.2024

Bakery Manager

Kroger
12.2018 - 08.2023

Receiving Manager

Kroger
03.2016 - 02.2018

Call Center Representative

Nspire Outreach
05.2012 - 07.2016

High School Diploma -

Westlake High School
ASHLEY TylerCustomer Service