Ashley Tyree
Gilbert,AZ
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, great multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
17
17
years of professional experience
Work History
Administrative Assistant to the President
Anytime Towing & Roadside Service
Mesa, AZ
03.2015 - Current
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed database systems containing customer contact information.
- Conducted research on various topics as requested by management.
- Greeted visitors and provided general information about the company.
- Handled confidential documents in an organized fashion according to established protocol.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Developed and maintained filing systems for confidential documents and records.
- Compiled data from various sources into organized reports for review by management team.
- Answered questions from customers regarding products and services offered by the company.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
- Directed customer inquiries to appropriate department personnel.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
- Responded to customer issues to provide immediate resolution and improve retention.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Restaurant Hostess
Uncle Bear's Bar & Grill
Queen Creek, AZ
11.2007 - 10.2010
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Adhered to all safety regulations set forth by the restaurant management team.
- Assisted with setting up banquet rooms for special events.
- Provided menus and answered questions about menu items and specials.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Managed reservations, waitlists, and special requests for large parties.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Greeted customers and escorted them to their tables.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Informed kitchen staff of any special orders or dietary restrictions.
Education
High School Diploma -
Desert Hills High School
Gilbert, AZ05-2010
Skills
- Presentation Design
- Expense Reporting
- Spreadsheet Management
- Filing
- Scheduling
- Data Entry
- Office Administration
- Bookkeeping
- Calendar Management
- Mail handling
- Appointment Scheduling
- Database Management
- Document Control
- Check processing
- Invoice Processing
- Multitasking and prioritization
References
References available upon request.
Timeline
Administrative Assistant to the President
Anytime Towing & Roadside Service
03.2015 - Current
Restaurant Hostess
Uncle Bear's Bar & Grill
11.2007 - 10.2010
High School Diploma -
Desert Hills High School
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