Ashley Uruchima
Brooklyn,New York
Summary
Experienced in customer service within a fast-paced retail environment, with a strong focus on handling transactions and engaging with customers. Eager to apply these transferable skills in a new field, committed to delivering exceptional service and fostering positive relationships in any role.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Union Square Events
11.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Food Service Worker
Union Square Events
06.2022 - 10.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Associate in Criminal Justice - Criminal Justice
John Jay College of Criminal Justice
New York, NY06-2026
Skills
- Customer service:
- Reliability and punctuality
- Patience and composure
- Guest services
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Union Square Events
11.2022 - Current
Food Service Worker
Union Square Events
06.2022 - 10.2022
Associate in Criminal Justice - Criminal Justice
John Jay College of Criminal Justice
Similar Profiles
MIKE FIGUEROA URRIOLAMIKE FIGUEROA URRIOLA
Driver at Union square eventsDriver at Union square events
Christian Noel ChinChristian Noel Chin
Research and Development Cook at Union Square EventsResearch and Development Cook at Union Square Events
Peter HomPeter Hom
Pastry Cook at Union Square EventsPastry Cook at Union Square Events