Ashley Valderrama
Sanger,CA
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
16
16
years of professional experience
Work History
Medical Assistant
Kaiser Permanente Medical Center
05.2023 - Current
- Minor procedures: ENT, Plastics, General Surgery, Urology
- Collected samples from patients for laboratory testing purposes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Cleaned and maintained medical equipment following procedures and standards.
- Prepared treatment rooms for patient examinations.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Medical Assistant
Saint Agnes Medical Center
09.2022 - 05.2023
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Organized patient charts before each day's clinic sessions began.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Collected samples from patients for laboratory testing purposes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Administered injections, medications and treatments as directed by the physician.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Scheduled appointments for patients via phone and in person.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Changed dressings on wounds to prevent infection and check for healing.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
Medical Assistant
Advance Laparoscopic Surgical Associates
Fresno, CA
03.2020 - 09.2022
- Setup instruments for procedures -Complete prior authorizations for surgeries - Create orders for labs and testing - Coordinate surgeries for general and bariatric candidates - Epic outgoing referrals
- Scheduled appointments for patients via phone and in person.
- Organized patient charts before each day's clinic sessions began.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Registered new patients into practice management software program accurately entering demographic information.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Organized charts, documents and supplies to maintain team productivity.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Receptionist - Medical Assistant
Dr. Ujagger S. Dhillon M.D - Fresno, CA
05.2008 - 03.2020
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Organized patient charts before each day's clinic sessions began.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Registered new patients into practice management software program accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
Front office lead Medical Assistant - Back office Medical Assistant
LA Laser Center - Fresno Dermatology and Skin Cancer
07.2015 - 02.2018
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Provided assistance to medical staff in performing minor surgical procedures.
- Organized charts, documents and supplies to maintain team productivity.
- Supported administrative staff by processing payments.
- Explained treatment procedures and physicians' instructions.
- Collected, labeled and stored laboratory specimens properly prior to testing.
Education
Phlebotomy Technician -
Sanger Adult School
01.2019
Medical Assistant Certificate -
Institute of Technology
01.2004
High School Diploma -
Sanger High School
01.2001
Skills
- CPR/BLS certified
- HIPPA compliance
- MS Office Proficient
- Excel Proficient
- Charting
- Understands medical procedures
- Calm and level-headed under stress
- Fast learner
- Multi phone line
- Determination of Medi-Cal eligibility
- Medical Records
- Medical terminology
- Computer Literate
- ICD 10 & CPT
- EPIC
- Indirect Patient Care
- Phlebotomy
- Patient Flow Management
- Patient Scheduling
- Procedure Assistance
- Patient-focused care
- Payment Collection
- Medical Terminology
- Complex Problem-Solving
- Clinical Documentation
- Patient-handling equipment
- Infection control procedures
- Sterilization techniques
- Preparing specimens and samples
- Professionalism and Ethics
License
- Certified Medical Assistant
- Certified Phlebotomy Technician
Timeline
Medical Assistant
Kaiser Permanente Medical Center
05.2023 - Current
Medical Assistant
Saint Agnes Medical Center
09.2022 - 05.2023
Medical Assistant
Advance Laparoscopic Surgical Associates
03.2020 - 09.2022
Front office lead Medical Assistant - Back office Medical Assistant
LA Laser Center - Fresno Dermatology and Skin Cancer
07.2015 - 02.2018
Receptionist - Medical Assistant
Dr. Ujagger S. Dhillon M.D - Fresno, CA
05.2008 - 03.2020
Phlebotomy Technician -
Sanger Adult School
Medical Assistant Certificate -
Institute of Technology
High School Diploma -
Sanger High School
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