Ashley Valdez
Miami,FL
Summary
I have enclosed my resume, and I am writing to tell you of my qualifications for your company. I have many skills and accomplishments that I feel qualify me for this position. I have skills such as computer skills, multitasking, time management, communication, and efficiency. I also have many personal qualities that would assist me in completing different tasks with your company. I am a problem solver, leader, and organized person. Once I am given a task, I give it my all to complete the given task. I believe that being with your company; I will bring strong leadership skills and communication skills. I feel that I am the best candidate for this job because I am hardworking, a great listener, observer, and an effective communicator with others. I welcome the opportunity to meet with you in person to discuss my skills, abilities and experience. In the meantime, please feel free to contact me at the number or e-mail address listed above.
Overview
5
5
years of professional experience
Work History
Manager of Vision Solutions
Miami Lighthouse for the Blind
Miami, FL
05.2024 - Current
- Ensured compliance with industry regulations and company policies.
- Knowledge of assistive devices, technology, and products.
- Experienced and knowledgeable in effectively utilizing cash registers.
- Maintained a seamless flow of invoicing for all client orders.
- Engaged with local optometrists and ophthalmologists to raise awareness about our programs, services, and Low Vision Clinic.
- Represented Miami Lighthouse in the local community through outreach events.
- Collaborated seamlessly with accounting department for streamlined financial operations.
- Consistently delivered accurate weekly and monthly reports.
Optical Vision Center Coordinator
Miami Lighthouse for the Blind
Miami, FL
02.2024 - 04.2024
- Facilitated communication between different clinics and doctors' offices for Low Vision Clinic.
- Coordinated and confirmed Low Vision Clinic appointments for patients.
- Managed low vision files and other data on Apricot Data Management System.
- Ensured compliance with HIPAA Privacy standards.
- Achieved proficiency in conducting patient intakes at the Low Vision Clinic.
- Ensured the proper documentation and tracking of grant funding.
- Supported the completion of weekly and monthly reports with accuracy and efficiency.
Physician Practice Representative
Baptist Health South Florida
Miami, FL
11.2022 - 02.2024
- Assist with check-in and check-out
- Scheduling patient appointments
- Verify insurance information
- Efficiently assist patients while maintaining HIPPA Privacy
- Contact patients to confirm appointment prior to scheduled date
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Completed day-to-day duties accurately and efficiently.
Reservations Agent
MSQ-Miami Seaquarium
Miami, FL
10.2021 - 11.2022
- Book field trips
- Provide superior customer service
- Assist in event planning
- Adhered to company policies and procedures while handling guest requests and inquiries.
- Relayed information on availability, pricing and discounts to customers.
- Explained cancellation policies clearly to customers prior to booking.
- Transmitted information or documents to guests through email or telephone.
- Answered incoming calls from potential customers in a timely manner.
Cashier Lead
Miami Seaquarium
Miami, FL
06.2019 - 10.2021
- Adhered to social distancing protocols and wore mask or face shield.
- Helped customers find specific products, answered questions, and offered product advice.
- Learned roles of other departments to provide coverage and keep store operational.
- Performed opening and closing duties such as setting up registers, counting money.
- Processed payments promptly for customers to exceed productivity standards.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Supported other departments within the store when needed.
Education
A.A Pre-Nursing - Nursing
Miami Dade College
Miami05-2023
High School Diploma -
La Progresiva Presbyterian School
Miami05-2021
A.A -
Miami Dade College
MiamiSkills
- Literate in Apple iWork, Microsoft Office Application
- Navigate the Internet
- Tend Money
- Proper Telephone Etiquette
- Communication Skills
- Organization
- Skills Clerical Skills
- Proper Email Etiquette
- Good Typing Skills
- Team Player
- Ability to Multitask
Timeline
Manager of Vision Solutions
Miami Lighthouse for the Blind
05.2024 - Current
Optical Vision Center Coordinator
Miami Lighthouse for the Blind
02.2024 - 04.2024
Physician Practice Representative
Baptist Health South Florida
11.2022 - 02.2024
Reservations Agent
MSQ-Miami Seaquarium
10.2021 - 11.2022
Cashier Lead
Miami Seaquarium
06.2019 - 10.2021
A.A Pre-Nursing - Nursing
Miami Dade College
High School Diploma -
La Progresiva Presbyterian School
A.A -
Miami Dade College