Ashley Valentine
Saint Paul,MN
Summary
Detail-oriented leader with strong organizational and interpersonal communication skills. Ability to handle multiple priorities simultaneously with a positive attitude and a high degree of accuracy. Uses independent decision-making skills and judgement to positively impact company success. Proficient in schedule coordination, resource allocation and office supply inventory management. Aspiring healthcare professional; working towards licensure in Cardiac Sonography.
Overview
12
12
years of professional experience
Work History
Team Leader (E-Commerce)
Whole Foods Market
04.2022 - 09.2023
- Managed 40+ team members
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
- Substantially increased team performance metrics
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
Implemented processes and procedures to streamline operations - Recruitment of new team members, hiring highest qualified to build team of top performers
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Schedule writing (Kronos)
- Supply Ordering
Associate Team Leader (Customer Service)
Whole Foods Market
01.2020 - 01.2022
- Responsible for monitoring daily operations on the front end
- Administrative experience, including Outlook and Excel
- Scheduling (Kronos)
- Supply Ordering.
Self-employed (vocalist)
01.2012 - 01.2021
- Haydn's Creation, soprano soloist (Nashville Symphony, 2017)
Supervisor (Customer Service)
Whole Foods Market
01.2018 - 01.2020
- Responsible for monitoring daily front end operations
- Fundraiser Lead - educated team on fundraiser cause. Team raised over $6,000
- Supply ordering
- Team Trainer
Cashier
Whole Foods Market
01.2014 - 01.2016
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
Education
Associate of Applied Science - Diagnostic Medical Sonography
Concordia University-St. Paul
Saint Paul, MN05.2025
Bachelor of Music - Vocal Performance
San Francisco Conservatory of Music
San Francisco, CA05.2016
Skills
- Team Leadership & Development
- Medical Terminology
- Customer Service
- Leadership
- Outlook & Excel
- Scheduling
- Supply Ordering
Accomplishments
- Benilde-St. Margaret's High School, graduated Magna Cum Laude
- Benilde-St. Margaret's High School, Highest Honor Roll, 2009-2012
Address
- Woodbury, MN, 55129, Woodbury
- MN, 55129, Woodbury, MN
Volunteer Experience
- St. Therese Nursing Home, 2010, 2011
- St. Bartholomew Church, 2006, 2010
Timeline
Team Leader (E-Commerce)
Whole Foods Market
04.2022 - 09.2023
Associate Team Leader (Customer Service)
Whole Foods Market
01.2020 - 01.2022
Supervisor (Customer Service)
Whole Foods Market
01.2018 - 01.2020
Cashier
Whole Foods Market
01.2014 - 01.2016
Self-employed (vocalist)
01.2012 - 01.2021
Associate of Applied Science - Diagnostic Medical Sonography
Concordia University-St. Paul
Bachelor of Music - Vocal Performance
San Francisco Conservatory of Music