Ashley Valenzuela
Blaine,MN
Summary
I don't have any experience working at a Child Care. But for many years, I've volunteer at the kid's ministry at my local church. As a caretaker, I would play with the kids, give them snacks during break, and make sure that everything is goes smoothly.
As a bilingual woman, that advantage has helped me communicate with customers who don't speak English. Throughout the years learning and working, I've been able to gain skills that has helped me develop as a person. Working as a team, training new co-workers, work at a fast paced environment, speak up when I don't understand something, be friendly and helpful to customers, and be patient.
Overview
6
6
years of professional experience
Work History
Student Worker
Century College
12.2021 - Current
- I work at the Records and Registration office at Century. My responsibilities as a student worker are taking student school ID's, helping students/guests with their classes, help them fill out school forms, help them with sending transcripts, and many other things. As of Summer 2023, I have not worked at my school.
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
- Maintained tidy and organized environment.
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
- Addressed and resolved customer complaints to establish trust and increase loyalty.
- Trained new employees to apply best practices and comply with the office policies and procedures.
Delivery Driver
Shipt
02.2020 - Current
- I started working as a delivery driver with companies Doordash and Shipt in 2020, during COVID. On the apps, I would select "I'm available" during a certain period of time of the day. Then I would get notified if I will like to take the order (it will tell me the distance between the store/restaurant, the location of the customer, how much I'm getting paid for, and the time limit for the order). I drive to the business first (For restaurants, I will tell the name of the customer. For stores, I will have to get the items myself). After I have food/items, I let the customer know "I'm on my way". When I arrive, I leave the items on the door and ring the doorbell.
- Recently I have started to work as a driver again in 2023, but only as a hobby, to earn some extra cash.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered orders to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Cashier
Hobby Lobby
11.2019 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Greeter
Buffalo Wild Wings
01.2019 - 07.2019
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Acted as first point of contact for visiting clients and customers.
- Answered customer questions and pointed individuals in right directions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Took information about guests' party size, led to seating and offered menus.
Kitchen Crew Member
Chick-fil-A
01.2018 - 09.2018
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
Education
Associate of Science - Social Work
Century College
White Bear Lake, MN2025
High School Diploma -
Spring Lake Park Senior High School
Spring Lake Park, MN06.2018
Skills
Troubleshooting and Assistance
Verbal and Written Communication
- Professional and Friendly
- Sorting and Labeling
- Front Office Support
- Attention to Detail
- Logistics Knowledge
- Spanish Speaking
- Customer Service Excellence
- Email Correspondence
Languages
Spanish
Native or Bilingual
Timeline
Student Worker
Century College
12.2021 - Current
Delivery Driver
Shipt
02.2020 - Current
Cashier
Hobby Lobby
11.2019 - 02.2020
Greeter
Buffalo Wild Wings
01.2019 - 07.2019
Kitchen Crew Member
Chick-fil-A
01.2018 - 09.2018
Associate of Science - Social Work
Century College
High School Diploma -
Spring Lake Park Senior High School