Professional billing specialist prepared for this role with strong analytical skills and attention to detail. Known for effective team collaboration and flexible adaptation to changing needs. Skilled in invoice processing, account reconciliation, and financial reporting. Reliable and results-driven, ensuring accuracy and efficiency in all billing operations.
Work History
Billing Technician
1 Year
City of Apache Junction, AZ | 09.2024 - 09.2025
Processed invoices and managed accounts receivable while ensuring compliance with company policies.
Resolved billing discrepancies and customer inquiries to improve payment processing accuracy.
Maintained confidentiality of sensitive financial information and records.
Associate Banker/Teller
11 Months
BMO US | 10.2023 - 09.2024
Processed deposits, withdrawals, and loan payments with accuracy and efficiency.
Assisted customers with account services, inquiries, and product recommendations.
Supported fraud prevention and compliance procedures while maintaining excellent customer service.
Police Records Specialist III
6 Years
Mesa Police Department | 02.2016 - 02.2022
Reviewed police reports for compliance with departmental, state, and federal regulations.
Maintained confidential investigative records and updated case documentation.
Supported investigations through records processing and quality assurance procedures.
Police Records Specialist I
1 Year 9 Months
Mesa Police Department | 05.2014 - 02.2016
Managed records processing and digital filing systems in a fast-paced environment.
Assisted with records requests, documentation, and compliance procedures.
Traffic Clerk
1 Year 1 Month
ASARCO | 05.2012 - 06.2013
Verified shipping documentation and maintained accurate shipment records.
Processed shipping paperwork and resolved discrepancies with vendors and shippers.
Education
High School Diploma
Superior Jr/Sr High School | Superior, AZ
Skills
Accounts Receivable
Billing
Regulatory Compliance
Records Management
Data Entry
Customer Service
Cash Handling
Fraud Detection
Microsoft Outlook
Organizational Skills
Time Management
Verbal communication
Accounts receivable management
Payment posting
Customer service
Invoice processing
Account reconciliation
Records research
Billing software
Account management
Certification
Level One Fingerprint Clearance Card (Valid through 2031)
Accounts Receivable Financial Analyst
•Billing Department, Lead
•Customer Service Manager/ Coordinator/Dispute/Experience Resolution, Technician Dispatch Trainer
•Product Training Specialist at NAAccounts Receivable Financial Analyst
•Billing Department, Lead
•Customer Service Manager/ Coordinator/Dispute/Experience Resolution, Technician Dispatch Trainer
•Product Training Specialist at NA