Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Valvatne

Red Bluff,CA

Summary


Organized and dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Office Assistant

Growney Motors
06.2024 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Accounts payable and receivable
  • Assist with payroll.

Office Manager

All-American Carpet Care
08.2019 - 11.2023
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Scheduled employees for shifts, taking into account customer needs employee strengths.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Accounts receivable and accounts payable.
  • Payroll.
  • Managed day-to-day business operations.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.

On-Site Property Manager

Real Property Management
08.2014 - 03.2015
  • Assisted in the resolution of conflicts among residents by mediating disputes in a professional manner.
  • Coordinated appointments to show marketed properties.
  • Developed strong relationships with tenants, ensuring timely rent collection and open communication channels.
  • Conducted thorough background checks on prospective tenants, maintaining a high quality resident profile at the property.
  • Managed daily operations for optimal efficiency and costeffectiveness.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Facilitated successful move-ins and move-outs, minimizing unit vacancy periods.
  • Excellent communication skills, both verbal and written.

Property Manager

Landlord Support Services
06.2012 - 12.2013
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Coordinated appointments to show marketed properties.
  • Kept properties in compliance with local, state, and federal regulations.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Communicated effectively with owners, residents, and on-site associates.
  • Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
  • Worked effectively in fast-paced environments.

Education

No Degree - General Education

Sacramento City College

Real Estate

RE Trainers

Loan Origination

Allied Schools

High School Diploma -

Red Bluff Union High School
Red Bluff
06-2004

Skills

  • Scheduling
  • Payroll Processing
  • Employee Scheduling
  • Goal Setting
  • Staffing
  • Delegating Work
  • Customer-Oriented
  • Positive attitude
  • Customer Retention
  • Customer service
  • Time management
  • Verbal communication
  • Office management

Timeline

Office Assistant

Growney Motors
06.2024 - Current

Office Manager

All-American Carpet Care
08.2019 - 11.2023

On-Site Property Manager

Real Property Management
08.2014 - 03.2015

Property Manager

Landlord Support Services
06.2012 - 12.2013

Real Estate

RE Trainers

Loan Origination

Allied Schools

No Degree - General Education

Sacramento City College

High School Diploma -

Red Bluff Union High School

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