I am an accomplished and detail-oriented Talent Acquisition Partner and Coordinator with over 5 years of experience in full-cycle recruiting, talent strategy, and onboarding across diverse industries. I have expertise in utilizing ATS platforms (Taleo, Workday, iCIMS) and recruitment technologies to streamline hiring processes and enhance candidate experiences. I have a proven ability to manage both recruiting and support functions, ensuring seamless coordination and alignment with organizational goals. I’m successful in sourcing top-tier talent through strategic sourcing, social media recruiting, and targeted outreach, while also providing comprehensive administrative support to recruiters, hiring managers, and HR personnel. I am skilled in managing interview schedules, booking travel, generating offer letters, and coordinating with cross-functional teams. I excel at negotiating offers, improving processes, driving employer branding initiatives, and fostering inclusive recruitment practices. I’m passionate about delivering a seamless candidate experience from application to hire.
Overview
8
8
years of professional experience
Work History
Arthur J. Gallagher
Las Vegas, USA
05.2021 - Current
Deliver daily administrative assistance to recruiters, hiring managers, and HR personnel.
Organized diverse interview schedules to accommodate different regions.
Serve as a primary point of contact for candidates throughout interview journey, providing timely responses to inquiries and ensuring the process remain on track.
• Manage all activities in iCIMS, including job postings, offer processes, approvals, email communications, and ownership of agency coordination.
• Book travel arrangements, including flights and accommodations, for internal and external candidates and stakeholders.
• Generate and extend offer letters to candidates and initiate the new hire process, ensuring a smooth handoff to the background and onboarding teams.
Operate the recruitment ticketing inbox, handling Tier 1, Tier 2, and Tier 3 queries, escalating or redirecting inquiries as necessary.
• Work closely with cross-functional teams to provide training and support on the ServiceNow Ticketing System and other internal databases used within Talent Acquisition.
• Conduct interviews and training for new hires on the TAGS team, ensuring alignment with company goals and successful integration into the team.
• Contribute to process improvement initiatives aimed at optimizing recruitment workflows and enhancing the overall candidate and internal team experience.
• Assist in the testing and implementation of new ATS systems, ensuring functionality aligns with organizational needs.
• Partner with HR and recruiting teams to ensure seamless alignment on recruitment goals, hiring processes, and candidate experience strategies.
• Support the implementation and tracking of pay transparency and compliance measures, ensuring adherence to current regulations in recruitment practices.
Coordinate with external agencies to manage contingent worker placements, ensuring timely onboarding and compliance with contract staffing regulations.
Talent Acquisition Partner
Acelero and Shine Learning
11.2021 - 12.2024
Led full-cycle recruitment for a variety of roles, including executive, technical, and entry-level positions, ensuring timely and efficient hiring processes
Day to day included - Developing talent-related processes, practices and strategies, candidate experience management, hiring manager advisories, employer branding, and editing job descriptions
Anticipated future talent needs and use Strategic tools such as hiring events / networking with universities, posting flyers and social media to develop pools of passive candidates reducing time to fill by 20%
Monitored recruitment metrics such as time-to-fill, offer acceptance rates, and candidate experience feedback, continuously refining strategies for optimization
Utilized applicant tracking systems (ATS) and recruitment software (e.g., Workday) to streamline processes and track recruitment metrics
Collaborated with hiring managers and department heads to understand staffing needs, define job requirements, and develop target recruiting strategies
Took ownership of candidate experience by managing job postings, job descriptions, and position requirements
Sourced and screened candidates via phone, video, and through multiple channels, including job boards, LinkedIn, and internal databases such as Workday
Ensured all screening, hiring, and selection is done in accordance with employment laws and regulations
Built strong relationships with internal stakeholders, providing coaching and guidance on interview techniques, selection criteria, candidate experience and mitigating unconscious bias in hiring
Managed the overall interview, selection, and closing process
Negotiated offers and managed the offer acceptance process, ensuring alignment with compensation structures and candidate expectations
Collaborated with human resources and business leaders to design the company's hiring process, from application to hire
Assisted with onboarding processes for new hires, enhancing the candidate's experience and supporting a smooth transition into the organization
Drafted and utilize templates for TA communications, such as application received messages, knockout notices, interview requests, rejection emails, and offer letters
Talent Acquisition Coordinator
DIAMOND RESORTS INTERNATIONAL
Las Vegas, USA
11.2019 - 09.2020
Provided full life cycle recruiting support for the Talent Acquisition team
This includes systems support, data and process analysis, and hiring process coordination and improvements to ensure the highest level of positive candidate and internal customer experience
Responsible for requisition processing, posting of positions, event logistics, sourcing and screening resumes, project coordination, and basic reporting needs
Managed eRequisition process by reviewing and responding to all inquiries promptly
Managed all job postings and advertisements on job boards, social media platforms and various professional sites
Wrote, renewed, revised and removed, tracked, monitored, and reported on their effectiveness
Served as a subject matter expert for ATS and Candidate Relationship Management System (CRM); provides support for the talent acquisition team ensuring data and processes are complete and accurate
Determined the best avenues for sourcing candidates based on consumer needs, geographic location, and position requirements
Conducts targeted sourcing campaigns as needed
Used ATS, CRM, and other recruiting tools to track recruiting activities and provide status updates
Runs and/or pulls canned reports from ATS, CRM, eRequisition, and Job Distribution tools as requested
Tracked, enters, and reports on ad-hoc external job board spend
Conducted initial vendor research and acquire pricing as requested by Talent Acquisition leadership
Oversaw regional event logistics ensuring the team is prepared and has all the tools needed for events
Networked to develop and maintain professional relationships with industry contacts, trade groups, local community groups, employment agencies, universities, and other stakeholders as a source to generate qualified candidates
Maintained candidate pipeline by managing shared inbox, responding to inquiries, and uploading and/or allocating resumes in our CRM
Pre-qualified external resumes against job qualifications and submit to sourcers, recruiters, or hiring managers for follow-up
Provided tactful feedback to candidates and guided them through the application process
Managed written and verbal communication with candidates and hiring managers throughout the recruiting process and serve as a resource for all recruitment processes and client organization questions
HR Coordinator
ABCOR HOME HEALTH INC
Chicago, USA
05.2018 - 08.2019
Multi-trained as a Compliance Specialist in HR generalist skills and Payroll
Managed over 4 people in human resource department
HR Manager for over 500 employees
Hired 10 plus field agents weekly by creating a new system for tracking applicants and collecting employment documents
FMLA administration, and compliance at a home health agency
Helped develop internal controls and policies designed to ensure that all compliance needs are met
Worked closely with department managers to review all departmental policies for compliance issues
Recruited using Indeed, LinkedIn, and Abcor Portal
Screened resumes and interview for 15 field agents weekly
Screened resumes and interviewed for office managers, supervisors, and human resource department
Made hiring decision
Trained all office and field staff once hired
Tracked new hires from first contact and until one has been terminated or resigned
Ensured that employees' complete online state mandated training
Conducted Onboarding for over 8 people at a time
Human Resource Manager for Abcor Chicago location
Assessed qualifications for new hires
Collected and summarize timekeeping information
Obtained supervisory approval of timecard discrepancies
Processed direct deposit payments
Processed employment verifications
Processed and issue annual W-2 forms to employees
Activated new hires into over 7 different company databases
Assisted employees in completion of I-9 form to ensure all fields were completed correctly following Federal regulation
Process and audit, I-9 Forms
Conducted an audit for over 300 Employees
HR Administrative Assistant
ABCOR HOME HEALTH INC
Chicago, USA
06.2017 - 05.2018
Responded and delegated phone calls, conferences and appointments for 7 supervisors, 1 associate and 2 managers
Acted as a point of contact and build influential candidate relationships during the selection process
Completed inventory and maintain office supplies and equipment
Provided a wide range of administrative support to the HR Department
Maintained organization of office files and documents while ensuring they are all in compliance with Federal regulation
Updated and maintained HR Santrax Agency Management (SAM) system for the Chicago Office
Scheduled interviews for applicants and annual evaluations for employees
Ran background checks through the Illinois Department of Public Health
Customized applicant-tracking methods to increase organization and efficiency of the hiring process
Followed- up with Homecare Supervisors about all applicants' progress
Handled sensitive and confidential information with discretion
I was the person of contact for the Chicago office to the other company locations