Summary
Overview
Work History
Education
Skills
Timeline
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ASHLEY VANCE

Las Vegas,NV

Summary

I am an accomplished and detail-oriented Talent Acquisition Partner and Coordinator with over 5 years of experience in full-cycle recruiting, talent strategy, and onboarding across diverse industries. I have expertise in utilizing ATS platforms (Taleo, Workday, iCIMS) and recruitment technologies to streamline hiring processes and enhance candidate experiences. I have a proven ability to manage both recruiting and support functions, ensuring seamless coordination and alignment with organizational goals. I’m successful in sourcing top-tier talent through strategic sourcing, social media recruiting, and targeted outreach, while also providing comprehensive administrative support to recruiters, hiring managers, and HR personnel. I am skilled in managing interview schedules, booking travel, generating offer letters, and coordinating with cross-functional teams. I excel at negotiating offers, improving processes, driving employer branding initiatives, and fostering inclusive recruitment practices. I’m passionate about delivering a seamless candidate experience from application to hire.

Overview

8
8
years of professional experience

Work History

Arthur J. Gallagher
Las Vegas, USA
05.2021 - Current
  • Deliver daily administrative assistance to recruiters, hiring managers, and HR personnel.
  • Organized diverse interview schedules to accommodate different regions.
  • Serve as a primary point of contact for candidates throughout interview journey, providing timely responses to inquiries and ensuring the process remain on track.
    • Manage all activities in iCIMS, including job postings, offer processes, approvals, email communications, and ownership of agency coordination.
    • Book travel arrangements, including flights and accommodations, for internal and external candidates and stakeholders.
    • Generate and extend offer letters to candidates and initiate the new hire process, ensuring a smooth handoff to the background and onboarding teams.
    Operate the recruitment ticketing inbox, handling Tier 1, Tier 2, and Tier 3 queries, escalating or redirecting inquiries as necessary.
    • Work closely with cross-functional teams to provide training and support on the ServiceNow Ticketing System and other internal databases used within Talent Acquisition.
    • Conduct interviews and training for new hires on the TAGS team, ensuring alignment with company goals and successful integration into the team.
    • Contribute to process improvement initiatives aimed at optimizing recruitment workflows and enhancing the overall candidate and internal team experience.
    • Assist in the testing and implementation of new ATS systems, ensuring functionality aligns with organizational needs.
    • Partner with HR and recruiting teams to ensure seamless alignment on recruitment goals, hiring processes, and candidate experience strategies.
    • Support the implementation and tracking of pay transparency and compliance measures, ensuring adherence to current regulations in recruitment practices.
  • Coordinate with external agencies to manage contingent worker placements, ensuring timely onboarding and compliance with contract staffing regulations.

Talent Acquisition Partner

Acelero and Shine Learning
11.2021 - 12.2024
  • Led full-cycle recruitment for a variety of roles, including executive, technical, and entry-level positions, ensuring timely and efficient hiring processes
  • Day to day included - Developing talent-related processes, practices and strategies, candidate experience management, hiring manager advisories, employer branding, and editing job descriptions
  • Anticipated future talent needs and use Strategic tools such as hiring events / networking with universities, posting flyers and social media to develop pools of passive candidates reducing time to fill by 20%
  • Monitored recruitment metrics such as time-to-fill, offer acceptance rates, and candidate experience feedback, continuously refining strategies for optimization
  • Utilized applicant tracking systems (ATS) and recruitment software (e.g., Workday) to streamline processes and track recruitment metrics
  • Collaborated with hiring managers and department heads to understand staffing needs, define job requirements, and develop target recruiting strategies
  • Took ownership of candidate experience by managing job postings, job descriptions, and position requirements
  • Sourced and screened candidates via phone, video, and through multiple channels, including job boards, LinkedIn, and internal databases such as Workday
  • Ensured all screening, hiring, and selection is done in accordance with employment laws and regulations
  • Built strong relationships with internal stakeholders, providing coaching and guidance on interview techniques, selection criteria, candidate experience and mitigating unconscious bias in hiring
  • Managed the overall interview, selection, and closing process
  • Negotiated offers and managed the offer acceptance process, ensuring alignment with compensation structures and candidate expectations
  • Collaborated with human resources and business leaders to design the company's hiring process, from application to hire
  • Assisted with onboarding processes for new hires, enhancing the candidate's experience and supporting a smooth transition into the organization
  • Drafted and utilize templates for TA communications, such as application received messages, knockout notices, interview requests, rejection emails, and offer letters

Talent Acquisition Coordinator

DIAMOND RESORTS INTERNATIONAL
Las Vegas, USA
11.2019 - 09.2020
  • Provided full life cycle recruiting support for the Talent Acquisition team
  • This includes systems support, data and process analysis, and hiring process coordination and improvements to ensure the highest level of positive candidate and internal customer experience
  • Responsible for requisition processing, posting of positions, event logistics, sourcing and screening resumes, project coordination, and basic reporting needs
  • Managed eRequisition process by reviewing and responding to all inquiries promptly
  • Managed all job postings and advertisements on job boards, social media platforms and various professional sites
  • Wrote, renewed, revised and removed, tracked, monitored, and reported on their effectiveness
  • Served as a subject matter expert for ATS and Candidate Relationship Management System (CRM); provides support for the talent acquisition team ensuring data and processes are complete and accurate
  • Determined the best avenues for sourcing candidates based on consumer needs, geographic location, and position requirements
  • Conducts targeted sourcing campaigns as needed
  • Used ATS, CRM, and other recruiting tools to track recruiting activities and provide status updates
  • Runs and/or pulls canned reports from ATS, CRM, eRequisition, and Job Distribution tools as requested
  • Tracked, enters, and reports on ad-hoc external job board spend
  • Conducted initial vendor research and acquire pricing as requested by Talent Acquisition leadership
  • Oversaw regional event logistics ensuring the team is prepared and has all the tools needed for events
  • Networked to develop and maintain professional relationships with industry contacts, trade groups, local community groups, employment agencies, universities, and other stakeholders as a source to generate qualified candidates
  • Maintained candidate pipeline by managing shared inbox, responding to inquiries, and uploading and/or allocating resumes in our CRM
  • Pre-qualified external resumes against job qualifications and submit to sourcers, recruiters, or hiring managers for follow-up
  • Provided tactful feedback to candidates and guided them through the application process
  • Managed written and verbal communication with candidates and hiring managers throughout the recruiting process and serve as a resource for all recruitment processes and client organization questions

HR Coordinator

ABCOR HOME HEALTH INC
Chicago, USA
05.2018 - 08.2019
  • Multi-trained as a Compliance Specialist in HR generalist skills and Payroll
  • Managed over 4 people in human resource department
  • HR Manager for over 500 employees
  • Hired 10 plus field agents weekly by creating a new system for tracking applicants and collecting employment documents
  • FMLA administration, and compliance at a home health agency
  • Helped develop internal controls and policies designed to ensure that all compliance needs are met
  • Worked closely with department managers to review all departmental policies for compliance issues
  • Recruited using Indeed, LinkedIn, and Abcor Portal
  • Screened resumes and interview for 15 field agents weekly
  • Screened resumes and interviewed for office managers, supervisors, and human resource department
  • Made hiring decision
  • Trained all office and field staff once hired
  • Tracked new hires from first contact and until one has been terminated or resigned
  • Ensured that employees' complete online state mandated training
  • Conducted Onboarding for over 8 people at a time
  • Human Resource Manager for Abcor Chicago location
  • Assessed qualifications for new hires
  • Collected and summarize timekeeping information
  • Obtained supervisory approval of timecard discrepancies
  • Processed direct deposit payments
  • Processed employment verifications
  • Processed and issue annual W-2 forms to employees
  • Activated new hires into over 7 different company databases
  • Assisted employees in completion of I-9 form to ensure all fields were completed correctly following Federal regulation
  • Process and audit, I-9 Forms
  • Conducted an audit for over 300 Employees

HR Administrative Assistant

ABCOR HOME HEALTH INC
Chicago, USA
06.2017 - 05.2018
  • Responded and delegated phone calls, conferences and appointments for 7 supervisors, 1 associate and 2 managers
  • Acted as a point of contact and build influential candidate relationships during the selection process
  • Completed inventory and maintain office supplies and equipment
  • Provided a wide range of administrative support to the HR Department
  • Maintained organization of office files and documents while ensuring they are all in compliance with Federal regulation
  • Updated and maintained HR Santrax Agency Management (SAM) system for the Chicago Office
  • Scheduled interviews for applicants and annual evaluations for employees
  • Ran background checks through the Illinois Department of Public Health
  • Customized applicant-tracking methods to increase organization and efficiency of the hiring process
  • Followed- up with Homecare Supervisors about all applicants' progress
  • Handled sensitive and confidential information with discretion
  • I was the person of contact for the Chicago office to the other company locations

Education

Bachelor of Science - Legal Studies ABA

Grand Valley State University
Allendale, MI
04-2017

Skills

  • ATS
  • Taleo
  • Workday
  • ICIMS
  • Onboarding
  • Strategic sourcing
  • Interview coordination
  • Social media recruiting
  • Expertise in ServiceNow Ticketing
  • Microsoft 365
  • Microsoft Teams
  • Google Workspace
  • Process improvement
  • Cross-functional collaboration

Timeline

Talent Acquisition Partner

Acelero and Shine Learning
11.2021 - 12.2024

Arthur J. Gallagher
05.2021 - Current

Talent Acquisition Coordinator

DIAMOND RESORTS INTERNATIONAL
11.2019 - 09.2020

HR Coordinator

ABCOR HOME HEALTH INC
05.2018 - 08.2019

HR Administrative Assistant

ABCOR HOME HEALTH INC
06.2017 - 05.2018

Bachelor of Science - Legal Studies ABA

Grand Valley State University
ASHLEY VANCE