Ashley Vanderberg
Sebring
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
EMT
Metro EMS Ambulance Services
Winter Haven
06.2025 - Current
- Evaluated patients' medical status and monitored vital signs during transit.
- Operated emergency vehicles with caution to keep patients, public, and first responders safe.
- Documented patient assessment findings in accordance with established protocols.
- Facilitated communication between patients, family members, and healthcare professionals.
- Positioned patients in preparation for treatment and transport.
- Collaborated with medical personnel to quickly treat and transport patients.
- Cleaned and sanitized ambulance and supplies between calls.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
Scheduler
The School of EMS
Tyler
02.2024 - Current
- Organized logistics for off-site training sessions and practical exercises.
- Creating documents to organize results and attendance
- Coordinated scheduling for training sessions and events at the School of EMS.
- Managed instructor availability to optimize class schedules and resources.
- Developed and maintained scheduling software to enhance workflow efficiency.
- Communicated with staff about schedule changes and updates promptly.
- Collaborated with department heads to ensure alignment on scheduling needs.
Panel Relation Specialist
Nielsen
Oldsmar
07.2017 - 12.2019
- Managed all aspects of the online panel system including user accounts, surveys, and reward redemption requests.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Updated databases with new and modified customer data.
- Facilitated communication between panels and internal teams to ensure smooth operations.
- Managed panelist recruitment efforts, enhancing diversity and engagement across demographics.
- Analyzed panel feedback to improve participant experience and streamline processes.
- Monitored panelist performance metrics, identifying trends to inform strategic decisions.
- Conducted interviews with potential panelists to assess their qualifications for the program.
Shift leader
Papa John’s Pizza
Monument
12.2016 - 05.2017
- Supervised team members during busy shift hours to ensure efficient service.
- Trained new employees on pizza preparation and customer service standards.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Coordinated shift schedules to optimize staff coverage and productivity.
- Enforced food safety and sanitation standards in the preparation area.
- Assisted customers with orders, addressing inquiries and resolving issues promptly.
- Delivered pizzas promptly to customers, ensuring satisfaction and quality service.
- Managed cash handling and processed payments efficiently during deliveries.
- Assisted in training new drivers on routes and customer service standards.
- Handled customer inquiries and resolved issues professionally during deliveries.
- Prepared dough and shaped pizzas according to customer specifications.
- Topped pizzas with various ingredients while ensuring quality standards.
- Operated ovens and monitored cooking times for optimal results.
- Maintained cleanliness of workstations and kitchen equipment regularly.
- Collaborated with team members to manage high-volume orders efficiently.
- Assisted in training new staff on pizza-making techniques and procedures.
Assistant General Manager
Dominos
Oldsmar
10.2015 - 03.2016
- Assisted in developing operational strategies for improved efficiency and performance.
- Managed staff schedules to ensure adequate coverage and effective resource allocation.
- Implemented training programs for new employees to ensure consistent service standards.
- Analyzed customer feedback to identify areas for service improvement and team training.
- Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
- Managed cash handling and processed payments efficiently during deliveries.
- Assisted in training new drivers on routes and customer service standards.
- Managed inventory levels of food items used for pizzas ensuring adequate stock at all times.
- Maintained clean traffic record and kept vehicle clean and in top operating condition.
- Adhered to company policies and procedures as outlined in employee handbook.
Education
Certificate - EMT
School Of EMS
Palm Harbor, FL04-2025
Associate of Arts - Liberal Arts and Sciences
St. Petersburg College
Clearwater, FL07.2024
Certificate - Medical Administration
Martinsburg College
Martinsburg, WV10.2016
High School Diploma -
Dunedin High School
Dunedin, FL06.2015
Skills
- Shift scheduling
- Effective problem resolution
- Exceptional customer service
- Cash handling
- Inventory management
- Medication administration
- Medical office administration
- Medical terminology
- Financial management
- Medical documentation
- Health communication
- Team collaboration
- CPR and first aid
- Vital sign assessment and monitoring
- Ambulance driving
- Patient assessments
- Patient transport
- Microsoft Teams
- Customer service
- Microsoft applications
Certification
- BLS Provider, American Heart Association, 01/01/27
- EMT-Basic Certifications, Nation Registry of Emergency Medical Technicians, Active, 03/01/27
- EVOC Certification, 07/13/29
Timeline
EMT
Metro EMS Ambulance Services
06.2025 - Current
Scheduler
The School of EMS
02.2024 - Current
Panel Relation Specialist
Nielsen
07.2017 - 12.2019
Shift leader
Papa John’s Pizza
12.2016 - 05.2017
Assistant General Manager
Dominos
10.2015 - 03.2016
Certificate - EMT
School Of EMS
Associate of Arts - Liberal Arts and Sciences
St. Petersburg College
Certificate - Medical Administration
Martinsburg College
High School Diploma -
Dunedin High School
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