A results-driven professional with a proven track record across diverse roles, dedicated to achieving excellence in every endeavor. Bringing a versatile skill set and a steadfast commitment to success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Student Nurse Intern
Nicklaus Children Hospital
Miami, FL
05.2024 - Current
Assisted nursing staff with patient care, including bathing and dressing patients.
Performed laboratory tests as directed by physicians or registered nurses.
Administered medications under the supervision of RNs or physicians.
Communicated effectively with all members of the healthcare team regarding changes in patient status or needs.
Helped maintain a safe environment for all staff members and residents and patients by adhering to safety protocols.
Patient Acess Representative
University of Miami Health System
Miami, FL
08.2023 - 01.2024
Processed patient admissions, registrations, transfers, and discharges according to established procedures.
Ensured all patient registration forms were completed accurately and efficiently.
Performed data entry of demographic, financial, insurance, and clinical information into the system.
Monitored patient flow within the department and communicated any delays to management staff.
Utilized multiple systems such as EMR and EHR software programs for entering data related to patient demographics.
Patient Care Technician
Medical University of South Carolina
08.2022 - 08.2023
Patient-centered and compassionate PCT dedicated to providing top-quality patient care and support
Perform all necessary and requested patient care procedures, including keeping rooms clean and neat, monitoring vital signs, and other fundamental care actions
As a patient care technician in ICU being responsible for assisting with care of 22 patients, therefore it is essential to be strategic, organized, and efficient in order to complete all daily tasks.
Personal Banker
WellsFargo Bank N.A
06.2021 - 08.2022
Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients
Answered customer questions and explained available services such as deposit accounts, bonds, and securities
Increased sales by 10%, made over 50 customer calls per day, reached bonus and received recognition
Responded to customer inquiries regarding new accounts and account services
Collected customer information and completed new account forms
Medical Answering Service Agent
Lacuna Health
06.2019 - 06.2021
Handled incoming calls from patients, doctors, and medical facilities, ensuring accurate message taking and timely responses.
Scheduled and rescheduled medical appointments, demonstrating strong organizational skills and attention to detail.
Provided essential information to callers about medical procedures, services, and general inquiries.
Scheduling Supervisor
Mia Aesthetics
06.2017 - 06.2019
As a scheduling supervisor I oversaw scheduling and rescheduling surgery dates for all surgery patients
I oversee all upcoming surgeries and assure patients have all their medical clearances prior to rescheduling them
I was also tasked with taking payments over the phone for all fees that the patient accessed
I assisted the patients for 13 surgeons in the company and ensured I forward them the updated schedule at the end of every day
Education
Bachelors in Nursing - Nursing
Nova Southeastern University
Davie, FL
08-2025
Associate of Arts -
Trident Technical College
Charleston, SC
03.2020
High School Diploma -
Mater Academy Middle High School
Miami, FL
06.2017
Skills
Microsoft Office
Patient Care and Monitoring
Nursing Staff Support
Client Relationship Management
Cash Handling
Personal Advising
Working knowledge of medical equipment
EHR Software
Team Collaboration
Medical Records Management
HIPAA Guidelines
Critical thinker
Data transcription
Conflict resolution abilities
Organizational and Planning Skills
Languages
Spanish
Native/ Bilingual
Certification
Certified in Basic Life Support (BLS) by the American Heart Association
Trained in high-quality CPR for adults, children, and infants
Proficient in using an Automated External Defibrillator (AED) for all age groups
Skilled in relieving airway obstructions and providing rescue breathing techniques
Experienced in working under pressure during emergency situations to deliver life-saving interventions
Knowledgeable about the chain of survival and team dynamics in a healthcare setting