Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Ashley Vasquez

Newark,NJ
Ashley Vasquez

Summary

Independent and adept at taking initiative in creating child-friendly activities. Adept in caring for numerous amounts of children while preparing meals and managing personal, medical and educational activities for each child. Professional with a proven track record in complex problem-solving and adaptability, honed across roles from Family Manager to Sales Associate at US Polo. Excelled in multitasking and verbal communication, significantly enhancing customer satisfaction and operational efficiency. Recognized for leadership in high-pressure environments and exceptional support in educational and special needs contexts. Organized childcare professional adept at staying organized and managing hectic schedules. Adheres to kind and compassionate approach when dealing with discipline issues. Career history serving individual families with multiple children in both live-in and live-out scenarios.

Overview

12
years of professional experience

Work History

Self-employeed

Family Manager
08.2018 - Current

Job overview

  • Established routines within the household that promoted consistency in daily living while allowing flexibility when needed.
  • Maintained a clean and organized household for improved efficiency and stress reduction.
  • Fostered independence in children by teaching them essential life skills such as time management, organization, and self-care techniques.
  • Developed strong relationships with educators and healthcare providers for optimal support of family members.
  • Identified warning signs of emotional and developmental problems in children.
  • Balanced professional work and household responsibilities, managing tim effectively to meet deadlines and maintain household stability.
  • Made informed decisions on the fly in high-pressure situations, balancing the needs of multiple family members.

Vacano's Real Tops LLC

Personal Assistant
09.2018 - 12.2023

Job overview

  • Managed owner's daily schedule, including appointments and meetings ensuring efficient time management and smooth operations.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
  • Worked closely with templating team to refine measurement process resulting in a reductions in errors.
  • Worked remotely and was able to maintain full communication and complete tasks in timely maner.


Owner Henry (973) 917-9165

The Original Pancake House

Waitress
07.2016 - 08.2018

Job overview

  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.


Manager Caroline (973) 575-9161

Adin's Deli & Grill

Manager
10.2014 - 07.2016

Job overview

  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Developed strong relationships with repeat customers through friendly service interactions.


Owner Hector (862) 202-5966

US Polo

Sales Associate
05.2014 - 12.2015

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.


Manager Jeremy (973) 337-7088

The Original Pancake House

Breakfast Hostess
09.2012 - 04.2014

Job overview

  • Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
  • Demonstrated excellent multitasking skills by managing multiple responsibilities simultaneously within the fast-paced environment.
  • Kept track of guests'' preferences, tailoring service delivery accordingly resulting in high levels of satisfaction.
  • Conducted regular checks on equipment functionality, identifying issues early on leading to timely resolution.
  • Communicated effectively with team members to ensure seamless coordination of tasks during busy shifts.
  • Monitored the dining area frequently, anticipating guests'' needs and attending to them proactively.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered phone calls to take orders, give information and document reservations.
  • Input orders accurately into POS terminal, split bills and accepted payments.


Manager Caroline (973) 575-9161

Education

Barringer Academy Of S.T.E.A.M.
Newark, NJ

High School Diploma
06.2012

University Overview

  • Completed AP course in Language Arts, Psychology and Sociology.
  • Extracurricular Activities: Drama and Future teachers.

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Special Needs Support
  • Educational Support
  • Childcare experience
  • Behavior management techniques
  • Age-Appropriate Recreational Activities
  • Homework Support and Assistance
  • Multitasking
  • Adaptability

Timeline

Personal Assistant
Vacano's Real Tops LLC
09.2018 - 12.2023
Family Manager
Self-employeed
08.2018 - Current
Waitress
The Original Pancake House
07.2016 - 08.2018
Manager
Adin's Deli & Grill
10.2014 - 07.2016
Sales Associate
US Polo
05.2014 - 12.2015
Breakfast Hostess
The Original Pancake House
09.2012 - 04.2014
Barringer Academy Of S.T.E.A.M.
High School Diploma
Ashley Vasquez