Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Velazquez

Kissimmee,FL

Summary

Hardworking and reliable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Team-oriented, and efficiently completes assignments. Seasoned Small Business Owner with experience in operations. Offering progressive experience in web-based projects from concept and design through testing, implementation. Diligent multitasking and great ability in time management. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience

Work History

Book Seller

Barnes & Noble
Orlando, Florida
10.2024 - 01.2025
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Followed company security procedures for handling large sums of money.
  • Worked closely with front-end staff to assist customers.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Resolved customer complaints professionally in accordance with company policy.

Business Owner/Entrepreneur

Wicked Saturn
Kissimmee, FL
03.2021 - 09.2024
  • Exercised good judgment and decision-making in handling concerns and resolving issues.
  • Kept records for production, inventory, income and expenses.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Set pricing structures according to market analytics and emerging trends.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Determined pricing for products or services based on costs and competition.

Sales Associate

Paradies Lagardere
Lake Buena Vista, FL
01.2020 - 03.2021
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Increased purchase amounts by cross-selling with similar products.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Collected payments and provided accurate change.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Received and displayed product shipments on store retail shelves upon delivery.

Private Nanny

Andrea Merced
Kissimmee, FL
01.2018 - 01.2020
  • Followed routines to foster stability and structure in children's lives during parental absences.
  • Prepared nutritious meals, cleaned laundry and sanitized play areas.
  • Monitored playtime to prevent overuse of technology, television, or other influences.
  • Documented and communicated daily reports outlining each child's daily activities.
  • Met with parents to reflect on and plan for children's activities and development.
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.

Activities Coordinator

Paradise Activity
Celebration, FL
05.2017 - 09.2018
  • Created unique themes and fun and educational activities for children between 5 and 17 years old.
  • Resolved customer complaints regarding worker performance or services rendered.
  • Paid attention to emotional and behavioral health of numerous young guest during special activities.
  • Planned, organized or led exercise routines, athletic events or arts and crafts.
  • Monitored progress of participants to track measurable data for plan of care goals.
  • Stored and retrieved vehicles, radios and ride components.
  • Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
  • Supported activity leaders and external providers to deliver structured activities.

Education

High School Diploma -

Osceola High School
Kissimmee, FL
05.2016

Skills

  • Verbal and Written Communication
  • Resources Allocation
  • Risk Mitigation and Management
  • Cost Control and Budgeting
  • Work Planning and Prioritization
  • Quality Assurance
  • Originality and Creativity
  • Records Organization and Management
  • Decision Making
  • Budget Control

Timeline

Book Seller

Barnes & Noble
10.2024 - 01.2025

Business Owner/Entrepreneur

Wicked Saturn
03.2021 - 09.2024

Sales Associate

Paradies Lagardere
01.2020 - 03.2021

Private Nanny

Andrea Merced
01.2018 - 01.2020

Activities Coordinator

Paradise Activity
05.2017 - 09.2018

High School Diploma -

Osceola High School

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Ashley Velazquez