ASHLEY MARTINEZ
Angleton,Texas
Summary
Detail-oriented document management specialist with a solid record of success in over 7 years of progressive experience. Knowledgeable about organizing files and workflows according to company, client and project specifications. Desiring to apply expertise to challenging new roles . Experienced in building document structures, maintaining standards and securing files for clients needs. Proficient in Microsoft, Outlook, Bluebeam, Adobe, Quickbooks, Docusign and technical procedures for storing, transmitting and archiving records. Highly-enthusiastic Client Service professional with years of client interface experience. Skilled in both individual and team roles, with expertise in training and mentoring new staff on company objectives. Resourceful Office Manager with experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration. Disciplined and systematic professional thrives in high-pressure, individual and team-based atmospheres.
Overview
13
13
years of professional experience
Work History
Office Manager
Texas Commercial Fire and Safety
Bay City , TX
2023.08 - 2024.05
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Provided training to new hires on office policies and procedures.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Administered payroll and maintained proper documentation of employee personnel.
- Reviewed files and records to obtain information and respond to requests.
- Coded and entered daily invoices with in-house accounting software.
- Produced thorough, accurate and timely reports of project activities.
- Analyzed business performance data and forecasted business results for upper management.
Human Resources Specialist
Marquis Industrial Services
Angleton , TX
2022.08 - 2023.08
- Created training materials for new hires and provided orientation sessions.
- Analyzed workforce data to develop strategies that address recruitment needs.
- Managed applicant tracking system to ensure accurate records of applicants and employees are maintained.
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Organized recruitment events such as career fairs and open houses.
- Coordinated benefits administration activities such as enrollments, changes, terminations and transfers.
- Performed audits of payroll records to ensure accuracy of employee information.
- Ensured compliance with all federal and state labor laws regarding wages and hours worked.
- Provided essential support to address individual HR needs of employees.
- Conducted background checks and orientation, coordinating new employee onboarding process.
- Partnered with senior HR team to communicate company standards and policies.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
Human Resources Specialist
Vernor Material and Equipment
Freeport , TX
2021.01 - 2022.08
- Developed and implemented new employee onboarding process.
- Reviewed job descriptions, identified necessary changes and updated accordingly.
- Created training materials for new hires and provided orientation sessions.
- Analyzed workforce data to develop strategies that address recruitment needs.
- Managed applicant tracking system to ensure accurate records of applicants and employees are maintained.
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Assisted in developing policies and procedures for the Human Resources Department.
- Organized recruitment events such as career fairs and open houses.
- Conducted investigations into workplace complaints or grievances raised by employees.
- Coordinated benefits administration activities such as enrollments, changes, terminations and transfers.
- Performed audits of payroll records to ensure accuracy of employee information.
- Provided essential support to address individual HR needs of employees.
- Maintained human resources records by processing applications and resumes.
- Conducted background checks and orientation, coordinating new employee onboarding process.
- Developed and documented HR procedures to refine processes and drive compliance with policies.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
Document Management Specialist
Zachry Group
San Antonio , TX
2013.01 - 2020.04
- Verified accuracy and integrity of supplied data against established standards
- Filed accurate weekly, monthly, quarterly regulatory paperwork and maintained organization to support smooth audit processes
- Uploaded documents to control sites, tracked transmittals and coordinated revisions
- Developed electronic, CD and hardcopy databooks
- Completed documents and work requests according to company standards
- Monitored activities to assess compliance with records policies and document management regulations
- Archived files and retrieved information for documents
- Set up documents for individual projects based on specifications
- Filled out and stored transmittal logs for permanent records
- Converted documents for specific personnel or project needs
- Assisted end users with resolving electronic content access issues while maintaining security standards
- Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities
- Identified department and user document management requirements by conducting in-depth needs assessments
- Created and edited documents, mail merges and graphics using diverse programs
- Kept electronic content legal, secure and accessible for relevant internal and external parties
- Organized, cleaned and maintained document control room to facilitate efficient document processing.
Optical Technician
The Eye Contact
Lake Jackson , TX
2011.01 - 2012.11
- Conducted special tests such as field of vision assessment, OCTs and pachymetry
- Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length
- Recommended specific lenses, coatings and frames to suit individual client needs
- Measured clients and documented information such as bridge and eye size, temple length, vertex distance, pupillary distance and optical centers of eyes
- Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments
- Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments
- Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction.
Education
Brazoswood High School
Lake Jackson, TX2004-05
Skills
- Bookkeeping
- Office Management
- Document Management
- Conflict Management
- Payroll Processing
- Office Administration
- Staff hiring
- Billing
- Data Entry
- Technologically savvy
- High-energy attitude
- Problem-solving abilities
- Clerical support
- Quality control
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Office Manager
Texas Commercial Fire and Safety
2023.08 - 2024.05
Human Resources Specialist
Marquis Industrial Services
2022.08 - 2023.08
Human Resources Specialist
Vernor Material and Equipment
2021.01 - 2022.08
Document Management Specialist
Zachry Group
2013.01 - 2020.04
Optical Technician
The Eye Contact
2011.01 - 2012.11
Brazoswood High School
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