Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Ashley Venturino

Ashley Venturino

Livingston,LA

Summary

  • Medical office specialist with extensive experience in healthcare administration, including data entry, medical records management, billing, coding, scheduling, and insurance authorizations. Demonstrated ability to excel in fast-paced environments while managing multiple responsibilities for various providers. Maintains high standards of accuracy and efficiency in all tasks. Focused on continuous learning and professional growth.

Overview

9
9
years of professional experience

Work History

Prior Authorization Specialist

New Orleans Orthopedic Institute
Slidell, LA
03.2025 - 08.2025
  • Obtained insurance approvals and denials via portals and direct calls, enhancing efficiency.
  • Accurately filed incoming faxes and sent medical documents for provider signatures.
  • Ensured correctness of authorization details within patient medical records to maintain integrity.
  • Communicated professionally with patients, providers, and staff to streamline processes.
  • Analyzed denial reasons while advocating for patients, achieving successful approval outcomes.

Medical Records Specialist

Northlake Gastroenterology Associates
Hammond, LA
10.2024 - 04.2025
  • Updated patient charts by retrieving records from multiple hospital portals.
  • Conducted thorough patient interviews and prepared pre-procedure files efficiently.
  • Managed filing and routing of faxes alongside medical documents requiring provider signatures.
  • Managed patient records using electronic health record systems.

Medical Office Specialist

Baton Rouge General
, LA
10.2023 - 10.2024
  • Welcomed patients and visitors warmly upon arrival at medical facility.
  • Managed provider calendars and scheduled patient appointments across multiple locations.
  • Operated multi-line phone system, handled emails, and facilitated inter-facility communications.
  • Conducted data entry tasks and processed payments for patient information updates.
  • Verified accuracy and completeness of patient insurance information.
  • Trained and mentored new employees to enhance productivity.

Medical Appointment Clerk

Northlake Gastroenterology Associates
Hammond, LA
09.2020 - 05.2021
  • Coordinated medical appointments by aligning schedules of multiple physicians for efficient patient care.
  • Communicated appointment details and preparations effectively to patients, enhancing understanding.
  • Managed incoming calls and responded to patient inquiries with professionalism and courtesy.
  • Ensured HIPAA compliance through strict confidentiality measures for all patient information.
  • Assisted patients with insurance verification and eligibility checks, facilitating smoother processes.
  • Updated and maintained accurate patient records in scheduling system to ensure data integrity.
  • Trained new employees on appointment scheduling procedures and data entry in EHR system.

Medical Office Assistant

The NeuroMedical Center
Baton Rouge, LA
01.2018 - 10.2019
  • Directed front desk operations to enhance patient check-in and checkout efficiency.
  • Supervised billing, collections, and financial counseling activities for optimal performance.
  • Addressed conflicts among staff and resolved patient care or safety concerns promptly.
  • Handled multi-line phone system for effective communication and precise data entry.
  • Ensured operational continuity by managing team workload in supervisor's absence.
  • Streamlined workflows in a dynamic medical environment to improve efficiency.
  • Communicated physician requirements during high-traffic clinic hours for timely support.

Medical Assistant/Receptionist

Southwest Surgical Specialist
McComb, MS
04.2016 - 05.2017
  • Optimized front desk duties including patient check-ins, copayment collection, and phone support.
  • Handled patient scheduling and appointment confirmations to improve workflow efficiency.
  • Coordinated insurance verification and billing processes for effective financial operations.
  • Prepared exam rooms for patient visits while ensuring overall office cleanliness.
  • Managed medical records accurately by filing, retrieving, scanning, copying, and faxing as needed.
  • Provided training for new hires to enhance team performance.

Education

Certificate - Dental Assistant

Accelerated Dental Assistant
Hammond, LA
11.2017

High School Diploma -

Doyle High School
Livingston, LA
05.2016

Skills

  • Prior authorization and insurance verification
  • CPT coding and billing
  • ICD-10 terminology
  • Critical thinking and problem-solving
  • Workflow optimization
  • Provider engagement
  • Electronic health records management
  • Adaptability and flexibility
  • Communication skills
  • HIPAA compliance
  • Office administration proficiency

References

References available upon request.

Timeline

Prior Authorization Specialist

New Orleans Orthopedic Institute
03.2025 - 08.2025

Medical Records Specialist

Northlake Gastroenterology Associates
10.2024 - 04.2025

Medical Office Specialist

Baton Rouge General
10.2023 - 10.2024

Medical Appointment Clerk

Northlake Gastroenterology Associates
09.2020 - 05.2021

Medical Office Assistant

The NeuroMedical Center
01.2018 - 10.2019

Medical Assistant/Receptionist

Southwest Surgical Specialist
04.2016 - 05.2017

Certificate - Dental Assistant

Accelerated Dental Assistant

High School Diploma -

Doyle High School

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