Ashley Verseman
St. Charles,MO
Summary
Highly experienced Project and Account Manager, known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
15
15
years of professional experience
Work History
Sales Associate
Pleated Boutique
St. Charles, MO
09.2021 - Current
- Engaged with customers to build rapport and loyalty.
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained records related to sales, returns and inventory availability.
- Accurately processed point of sales transactions, returning coin, currency, payment cards and receipts to customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Met my daily sales goal consistently. Averaging $1000 during 4 hour shift.
Senior IT Project Manager
Magellan Inc.
St. Louis, MO
05.2014 - 05.2020
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
- Led large crossover IT project to allow home delivery between two separate sites.
- Maintained schedules to meet key milestones at every project phase.
- Communicated project plans and progress to key stakeholders and project contributors.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
Senior Account Manager
Express Scripts Inc.
St. Louis, MO
05.2010 - 05.2014
- Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
- Managed book of over 130,000 covered lives. Assigned to high profile Top 250 book of business, clients in local area. Retained 97% of business in 2013
- Owned execution of all service and operational deliverables for clients.
- Performed data analysis for 35 clients including claims detail, costs, utilization and spend.
- Served as captain of process improvement new hire on boarding team.
- Mentored multiple new hires and seasoned Account Managers.
- Led multiple Account Managers to streamline new process for new hire training within Express Scripts
- Led contact center Culture Day. Day filled with informative training, testimonies and work life balance for our internal employees who assist high profile clients. Trained and educated contact center on background of 35 clients within St.Louis Business Health Coalition.
- Awarded Spotlight on Leaders award 2012 and 2013
- Awarded Company Express rewards and Company Excellence rewards – multiple quarters
- Recognized as top performer, stretch performer multiple years.
Sales Representative and Account Manager
Dispensing Solutions, Inc
St. Louis, MO
11.2007 - 05.2010
- Sold medical software and repackaged pharmaceutical programs to physician practices across United States.
- Developed and delivered engaging sales presentations to convey product benefits.
- Expanded customer base and boosted profit within product line.
- Served as Account Manager of over 300 accounts.
- Retained 100% book of business each year.
- Grew business 200% two years straight.
- Reached highest gross profit sales for company, March 2010
- Awarded sales Person of Month, February, March and June of 2008 and December 2009
- Awarded for selling most product across country in November 2009.
- Achieved fiscal year end goal of $580,166 within first three months of 2010.
- Attended trade shows, presented product offerings and promoted new marketing materials to prospects for company lead generation.
Sales Operations Specialist
Purkinje
St. Louis, MO
10.2006 - 11.2007
- Instructed field sales team members on access and optimal leverage of CRM and other database technologies in cultivating customer relationships and driving sales performance.
- Pointed out process bottlenecks and inconsistencies to upper management, facilitating continuous process improvement to eliminate standard procedures hindering successful sales tactics.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Completed contract processing and pricing for sales team
- Accomplished special projects, including reporting, market research, competitor research and lead generation, as well as tasks to benefit sales force
- Appointed to Account Manager of 150 existing accounts. Retained 100% of business.
Department Coordinator / Assistant Director
YMCA
Kansas City, MO
05.2006 - 10.2006
- Managed staff of over 30 lifeguards and swim instructors, and guided them to successfully and safely perform their daily role
- Assisted in interviews and training of staff
- Completed payroll documentation and scheduling of all staff members
- Completed college internship
- Partnered with all internal departments at Clay Platte YMCA to obtain necessary business, communication and marketing skills within nonprofit organization.
Education
BS - Corporate Communication
University of Central Missouri State
Warrensburg, MO05.2006
Skills
- Sales trends
- Relationship building
- Point of sale operation
- Merchandising understanding
- Problem-solving skills
- Upselling
- Exceptional customer service
- Healthcare product knowledge
Accomplishments
Awarded Spotlight on Leaders Award- Express Scripts Inc.
Awarded Company Express Awards *multiple times- Express Scripts Inc.
Awarded Company Excellence Awards *multiple times- Express Scripts Inc.
Recognized and compensated for stretch performance *multiple bonus seasons- Express Scripts Inc.
Sales Person of the month 3 months in fiscal year- Dispensing Solutions Inc.
Retained 100% of business - Purkinje
Timeline
Sales Associate
Pleated Boutique
09.2021 - Current
Senior IT Project Manager
Magellan Inc.
05.2014 - 05.2020
Senior Account Manager
Express Scripts Inc.
05.2010 - 05.2014
Sales Representative and Account Manager
Dispensing Solutions, Inc
11.2007 - 05.2010
Sales Operations Specialist
Purkinje
10.2006 - 11.2007
Department Coordinator / Assistant Director
YMCA
05.2006 - 10.2006
BS - Corporate Communication
University of Central Missouri State
Similar Profiles
Shashank MahajanShashank Mahajan
Managing Director/Apparel Entrepreneur at Saj Dhaj Choice Boutique (Apparel Boutique)Managing Director/Apparel Entrepreneur at Saj Dhaj Choice Boutique (Apparel Boutique)
Carly RobbinsCarly Robbins
Owner at Laney G's Boutique LLC / Two Pistols Boutique LLCOwner at Laney G's Boutique LLC / Two Pistols Boutique LLC
Sara MancusoSara Mancuso
Boutique Owner at White Oak Formal Boutique/ Rooted BoutiqueBoutique Owner at White Oak Formal Boutique/ Rooted Boutique
Keith HowardKeith Howard
Maintenance Technician I at Lindenwood UniversityMaintenance Technician I at Lindenwood University
GABRIELLA KASTELGABRIELLA KASTEL
Server at Charlie GittosServer at Charlie Gittos