Ashley Vice

Responsibilities include: checking lead sites, calling new leads, booking appointments for reps to visit clients, knowing the Denver area, working with reps to maintain schedule, entering client information into our data base, keeping track of all incoming calls, and monitoring all sites associated with our company.

• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Devised processes to boost long-term business success and increase profit levels.
• Checked all other employees work, including housekeeping, laundry, maintenance, and front desk.
• Covered any shifts missed by the front desk, including third shift. One of the many reasons I had to quit this job after so long was due to not being able to find reliable help for this shift.
• Nightly audits, computer system maintenance, daily spreadsheets for owner and accountant for tax purposes.
• Dealing with irrational or intoxicated customers.
• Operating the camera system.
• Marketing- we would bring donuts to local shelters, churches, etc with our brochures.
• Weekly lunch for all employees every Friday.
• Purchasing supplies for the hotel. On special occasions and holidays this would include special items for hotel employees.
• Uniforms
• I left this job due to the harsh stress and non-responsive ownership and upper management. They have hired three people in my place and have yet to fully replace everything I did at this job.