Ashley Vigil
6119 Little Joe PL NW,NM
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Clinic Registered Nurse
Presbyterian Rust Medical Center
02.2022 - Current
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Administered medications and topic treatments to address patient symptoms.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Observed and assessed patients to identify concerning symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Facilitated continuity of care by effectively communicating with primary healthcare providers regarding pertinent clinical findings and collaborating on optimal treatment strategies.
- Evaluated the effectiveness of nursing interventions regularly through feedback from patients, families, colleagues, and self-reflection practices resulting in continuous improvements to care delivery methods.
- Planned and implemented patient care to treat conditions or mitigate symptoms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Served as a subject matter expert in wound care nursing, providing guidance and consultation to fellow healthcare professionals.
- Implemented plans to prevent pressure ulcers and other wound developments.
- Provided post-surgery treatment and care for patients with ostomies.
- Evaluated patients'' wounds and recommended appropriate treatments, expediting the healing process.
Nurse Manager/Head Aesthetics Nurse
Vessel Longevity And IV Bar
02.2021 - 12.2023
- Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Developed strategy to target nursing and patient satisfaction issues, improve response, and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
- Evaluated patient histories, complaints, and current symptoms.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive treatment plans for patients requiring IV therapy.
- Assisted in developing marketing initiatives to attract new clients while retaining existing ones through exceptional service delivery.
- Educated patients on pre-and post-treatment care, ensuring optimal results and reducing complications.
- Participated in ongoing professional development opportunities to stay abreast of industry trends and maintain expertise in aesthetic nursing practices.
- Streamlined the injection process by developing efficient routines for medication preparation and disposal.
- Validated the correct dosage calculations, minimizing errors in medication administration while upholding high standards of care.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
RN Floor Nurse
Presbyterian Rust Medical Center
01.2019 - 12.2021
- Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Documented patient information obtained from interviews concerning symptoms, medications and prior treatment.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
- Managed quality care for patients with varied conditions, including heart failure, end-stage renal disease and coronary artery disease.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Managed care for post-operative patients from initial recovery through discharge.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs.
- Provided direct patient care, stabilized patients and determined next course of action.
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit to achieve optimal outcomes.
Lead RN; IVF Nurse
Caperton Fertility Institute
07.2016 - 11.2018
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
- Implemented interventions, including medication and IV administration, catheter insertion and airway management.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Identified Women's health and fertility conditions by conducting health screenings and reviewing patient histories.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Educated family members and caregivers on patient care instructions.
- Oversaw delivery of care for all patients on doctors and PA's schedules, providing direct care to up to 25 patients independently, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians and unit clerks.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
- Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
- Administered STD testing and sent results to physician to create focused treatment plans, adjust treatment and IVF protocols.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Monitored patient reactions after administering medications and IV therapies.
- Educated patients and answered questions about health condition, prognosis and treatment.
- Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Recorded details regarding all therapies, including IVF, IUI'S and clomid/letrozole and injectable cycles to keep patient charts updated.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Observed and reported patient condition, progress and medication side effects to accurately document updates.
- Ultrasounds, lab review, IUI's, STD testing and treatment, PAP smears, medication refills.
- Hysteroscopy, HSG and endometrial biopsies.
- Egg retrieval and Embryo transfer support.
Registered Certified Pharmacy Technician
Albertson's/ Sav-On
04.2001 - 06.2008
- Implemented vaccine awareness campaign that increased immunization-based revenue and enhanced community health education.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Processed over 200 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Stocked, labeled and inventoried medication to keep accurate records.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Set up and modified patient profiles in [System] to include current information such as medications and insurance details.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Reviewed and verified customer information and insurance provider information.
Education
Associate of Science - Nursing
CNM
Albuquerque, NM7 2016
Associate of Arts - Nutrition
CNM
Albuquerque 11 2015
Associate of Arts - Early Childhood Education
CNM
Albuquerque, NM11 2015
Associate of Arts - Psychology
CNM
Albuquerque 4 2016
Associate of Arts - Fine Arts
CNM
Albuquerque11 2015
Bachelor of Science - Nursing
University of New Mexico
Albuquerque, NM12.2020
Skills
- Hospice and palliative care
- Medical laboratory procedures
- Patient and family advocacy
- Professional bedside manner
- STD Identification, care and management
- Family Education
- Preventative health
- Intravenous therapy
- Early Pregnancy care and intervention
- Strong Clinical Judgment
- Health Promotion
- Wound Care
- Family planning services education
- Case Management
- Treatment Preparation
- Treatment implementation
Certification
- First Aid/CPR
- BLS
- ACLS
- AESTHETIC NURSE SPECIALIST
- BIOTE PROVIDER
Timeline
Clinic Registered Nurse
Presbyterian Rust Medical Center
02.2022 - Current
Nurse Manager/Head Aesthetics Nurse
Vessel Longevity And IV Bar
02.2021 - 12.2023
RN Floor Nurse
Presbyterian Rust Medical Center
01.2019 - 12.2021
Lead RN; IVF Nurse
Caperton Fertility Institute
07.2016 - 11.2018
Registered Certified Pharmacy Technician
Albertson's/ Sav-On
04.2001 - 06.2008
Associate of Science - Nursing
CNM
Associate of Arts - Nutrition
CNM
Associate of Arts - Early Childhood Education
CNM
Associate of Arts - Psychology
CNM
Associate of Arts - Fine Arts
CNM
Bachelor of Science - Nursing
University of New Mexico
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