Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Vining

Ashley Vining

Business Community Manager
Montevallo,Al

Summary

Positive and diligent professional effective at promoting resident satisfaction by addressing concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 10 years of superior management experience paired with goal-oriented and performance-minded approach.

Overview

17
17
years of professional experience

Work History

Lease-Up Community Manager

Daniel Corporation
05.2021 - Current
  • Assists with identifying issues, generates alternative solutions and develops strategies for improvements.
  • Set, plans and implements social media and marketing plans, assists with leasing of new development in downtown Birmingham.
  • Assists with setting of rental rates, premiums and rentable items to ensure property is occupied in timely manner and owner collects appropriate rental income.
  • Maintained productivity objectives by leveraging hands-on leadership abilities to effectively direct multi-person team.
  • Introduced effective emergency resolutions and managed special projects.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.

Business Community Manager

Daniel Corporation
09.2019 - 05.2021
  • Generated and developed leads, using modern techniques, networking and strong social media presence to acquire new clients.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers. Resolved tenant issues quickly and increased tenant retention by 30%.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
  • Aided upper-level leaders by completing annual budgets and monthly reports for executive action planning.
  • Oversaw 8-person team with effective morale-building strategies, cutting-edge training and motivational coaching on established practices, standards and requirements.

Assistant Community Manager

Daniel Corporation/ PAC
06.2017 - 09.2019
  • Developed positive customer relations through friendly showings and excellent customer service, assisted tenants with rent, renewal, move-in, move-out or accounting issues.
  • Introduced effective emergency resolutions and managed special projects.
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Elevated quality control standards with proactive apartment and grounds inspections focused on maximizing company standards.

Assistant/Community Manager

Fogelman Management Group
12.2013 - 05.2017
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Collection of rent, managed delinquency while communicating projected collections and delinquency to Manager and VP.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Developed and implemented strategies to streamline office operations

Leasing Specialist

Morguard Revenue Properties, Ram Partners/ Worthing Companies
04.2011 - 12.2013
  • Showed apartments to potential tenants and answered questions regarding community.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Kept accurate records of all resident and tenant correspondence.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Created proposals, lease offers, and documents for incoming and current tenancies.
  • Drafted comprehensive marketing and leasing plans.

Server, Certified Trainer, Chef

BRIO / ZEA / Marriott Hotel
04.2006 - 12.2013
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Adhered to class plan and deadline-oriented training schedule.
  • Planned and implemented courses of instruction accounting for individual strengths and final objectives.

Education

Shelby County Technical School

Skills

  • SKILLS & ABILITIES
  • Excellent Customer service Standards, Attention To Detail, & Team Building
  • Proficient in Microsoft Office, Word, Excel, Yardi, Yeildstar, Rentmax, & Rentcafe
  • Accounting, & Budget Managing
  • Critical Thinking, Judgment & Decision Making
  • Manage Budgets, Financial Statements & Financial Analysis
  • Employee Performance Management and Staff Training

Timeline

Lease-Up Community Manager

Daniel Corporation
05.2021 - Current

Business Community Manager

Daniel Corporation
09.2019 - 05.2021

Assistant Community Manager

Daniel Corporation/ PAC
06.2017 - 09.2019

Assistant/Community Manager

Fogelman Management Group
12.2013 - 05.2017

Leasing Specialist

Morguard Revenue Properties, Ram Partners/ Worthing Companies
04.2011 - 12.2013

Server, Certified Trainer, Chef

BRIO / ZEA / Marriott Hotel
04.2006 - 12.2013

Shelby County Technical School

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Ashley ViningBusiness Community Manager