Ashley Vita
Ripon,CA
Summary
Knowledgeable and dedicated customer service professional with a desire to learn and get back in the corporate world. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
19
19
years of professional experience
Work History
Delivery Driver
Amazon Flex
Manteca, CA
10.2018 - Current
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Accurately recorded delivery, payment and route information using handheld devices.
Den Leader
BSA Boys Scouts Of America
Manteca, CA
08.2017 - 11.2019
- Participated in all group activities, emphasizing making camp fun for campers, teaching skills, providing encouragement and facilitating opportunities of interaction between campers.
- Assisted in developing and implementing program ideas, planned activities for units and evaluated program quality.
- Created a lesson plan and facilitated activities for boys in den.
Access Care Representative
St. Joseph's Hospital And Medical Center
Stockton, CA
02.2007 - 07.2008
- Provided outstanding and professional customer service to promote positive patient experience.
- Collected and posted co-payments and explained patient financial responsibility to patients and family.
- Notified insurance companies of patients stay.
- Verified insurance
- Updated computer system with correct information and added notes.
- Participated in weekly team building and information meetings.
Marketing Assistant
Hexcel Corporation
Dublin, CA
04.2004 - 05.2006
- Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
- Proofread all marketing collateral ahead of printing to eliminate errors.
- Managed efficient workflow between staff by effectively coordinating documents, communication and creative materials.
- Worked with vendors to complete projects according to schedule and specifications.
- Scanned documents into data base.
- Worked with Marketing Manager to pack, set up and attend trade shows with the Sales Team.
- Ordered promotional items for the company.
Education
Associate of Arts - Computer Business
Heald College
Hayward, CA07.1998
Skills
- Order Fulfillment
- Inbound and Outbound Calling
- Administrative support
- Creative problem solving
- Recordkeeping strengths
- Customer service
- Documentation and reporting
- Registration Data Intake
- Insurance Knowledge
- Patient Assistance
Timeline
Delivery Driver
Amazon Flex
10.2018 - Current
Den Leader
BSA Boys Scouts Of America
08.2017 - 11.2019
Access Care Representative
St. Joseph's Hospital And Medical Center
02.2007 - 07.2008
Marketing Assistant
Hexcel Corporation
04.2004 - 05.2006
Associate of Arts - Computer Business
Heald College