Ashley Wade
Securitas Security Services USA
Los Angeles,CA
18
years of professional experience
Experienced Site Supervisor skilled in team supervision and compliance monitoring. Proven ability to enhance security measures and coordinate training for improved team efficiency.
Work History
Site Supervisor
3 Years- Conducted regular site inspections to identify vulnerabilities and implement corrective measures.
- Supervised daily security operations, ensuring compliance with company protocols and client requirements.
- Coordinated training for new security personnel, enhancing team efficiency and service quality.
- Developed incident reports detailing security breaches and response actions taken to mitigate risks.
- Trained new security officers on site policies and procedures.
- Worked with personnel and managers to meet strict timelines.
- Developed work schedules for security officers to maximize shift coverage.
- Provided clear communication to security officers regarding goals, expectations, and individual responsibilities within the project scope.
Shift Supervisor
2 Years 7 Months- Supervised security personnel, ensuring adherence to protocols and effective communication during shifts.
- Coordinated emergency response procedures, maintaining safety standards and minimizing risks during incidents.
- Analyzed incident reports, identifying trends to inform strategic decisions and enhance security measures.
- Resolved conflicts among security officers swiftly, maintaining a harmonious work environment conducive to productivity.
- Enhanced overall security by implementing effective shift schedules and personnel assignments.
- Boosted security officers' morale through recognition programs that celebrated outstanding contributions to the team''s success.
Security Officer
1 Year 2 Months- Conducted regular patrols, identifying and addressing security vulnerabilities proactively.
- Monitored premises to deter unauthorized access and maintain safety protocols.
- Collaborated with law enforcement to report incidents and enhance response strategies.
- Trained new security personnel on procedures, policies, and emergency protocols.
- Implemented safety drills, ensuring compliance with regulatory standards and enhancing team readiness.
- Greeted passengers professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
Cashier
5 Years 2 Months- Processed customer transactions efficiently using POS systems.
- Maintained cash drawer accuracy through diligent reconciliations.
- Provided exceptional customer service by addressing inquiries promptly.
- Assisted in training new staff on operational procedures and systems.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Wheelchair Agent
2 Years- Operated specialized equipment for wheelchair handling, enhancing service quality and response time.
- Assisted passengers with mobility needs, ensuring safe and efficient transport to gates.
- Collaborated with airline staff to coordinate timely boarding for passengers requiring assistance.
- Maintained compliance with safety protocols while providing support during high-traffic periods.
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
Cashier
5 Years- Streamlined checkout processes to enhance speed and accuracy of transactions.
- Resolved customer issues effectively, leading to increased satisfaction levels.
- Collaborated with team members to maintain a clean and organized workspace.
- Ensured compliance with health and safety regulations during service delivery.
Education
Dental Assisting - Dental
High School Diploma
Skills
Site safety
Site management
Safety management
Jobsite safety
Field inspection
Emergency response coordination
Site coordination
Team supervision
Staff management
Threat assessment
Timeline
Site Supervisor
Securitas Security Services USA
07.2023 - CurrentRead More
Shift Supervisor
Allied Universal Security Services
12.2020 - 07.2023Read More
Security Officer
Prosegur
02.2019 - 04.2020Read More
Cashier
HMS Host International
09.2013 - 11.2018Read More
Wheelchair Agent
G2 Secured Staff
09.2011 - 09.2013Read More
Cashier
CMS
09.2008 - 09.2013Read More
American Career College
Dental Assisting from Dental
Read More
Inglewood High
High School Diploma
Read More