Ashley Walker
Chicago,IL
Summary
Diligent Security professional with 5 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level chicago Police position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Hair/Make Artist
Next Level Extension
Chicago, IL
02.2015 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Distributed business cards outside of salon to generate new business.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Resolved guest complaints about service or style.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Organized sales area and work station to showcase products and boost sales.
- Mixed pigments and used proper techniques to achieve desired color.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
Security Officer
Andy Fran Security
Chicago, IL
02.2009 - 11.2014
- Reported suspicious activities and persons to law enforcement.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Education
State License - Cosmetology
John Amico's School of Hair Design
Oak Forest, IL07.2021
Associate - Business Administration
Harold Washington
Chicago, IL06.2011
Skills
- Criminal Law Knowledge
- Report Writing
- Conflict De-Escalation
- Safety and Security
- First Aid and CPR Certified
- Responding to Emergencies
- Dispatching
- Critica Thinking
- Problem Solving skill
- Computer Skills
- Listening Skills
Timeline
Hair/Make Artist
Next Level Extension
02.2015 - Current
Security Officer
Andy Fran Security
02.2009 - 11.2014
State License - Cosmetology
John Amico's School of Hair Design
Associate - Business Administration
Harold Washington
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