Ashley Walker
Management/sales
San Antonio,TX
Overview
13
13
years of professional experience
1
1
Certification
Work History
ASM
Ross Dress for Less
San Antonio, TX
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Store Manager
7-Eleven (Corporate Stores)
Centennial, CO
07.2019 - 10.2021
- Assisted in processing orders and managing inventory to create positive shopping experiences. Supported customer satisfaction through effective cash handling and managing busy store traffic. Contributed problem-solving skills and innovative ideas to enhance store operations during employment.
- Directed daily operations to optimize store functionality and enhance customer satisfaction.
- Facilitated training and development of staff in advanced sales techniques and effective inventory management processes.
- Ensured adherence to health, safety, and corporate policies through systematic audits.
- Oversaw cash handling procedures to guarantee accuracy and mitigate discrepancies.
- Oversaw inventory management, cash handling, and store opening and closing operations.
- Resolved customer complaints promptly and professionally to enhance client satisfaction.
- Supervised store employees in a dynamic environment through proactive communication and constructive feedback.
- Executed merchandise rotation and display strategies to highlight new products and promotions.
- Enhanced sales performance and reduced shrinkage by delivering exceptional customer service and strictly following standard operating procedures.
Sales Associate
7-Eleven
Parker, CO
11.2016 - 01.2018
- Oversaw cash register operations and managed financial transactions with accuracy. Executed routine cash counts and performed money drops to maintain financial integrity. Supervised cooler stocking and upheld cleanliness standards during closing procedures.
- Delivered outstanding support to enhance customer experiences and strengthen client relationships.
- Executed cash register management to maintain transaction accuracy and drawer balance.
- Delivered comprehensive training to new hires on store policies and sales techniques to enhance team performance.
- Contributed to regular team meetings and training sessions aimed at fostering continuous professional growth in retail.
- Delivered welcoming experiences for new and potential customers to foster lasting relationships.
- Facilitated inventory tracking processes to minimize stock shortages and overages, supporting operational efficiency.
Lead Kennel Technician
Two Ponds Pet Lodge
Arvada, CO
01.2014 - 03.2016
- Cared for large groups of pets. Prepared and distributed meals throughout the day. Bathed and groomed pets. Managed phone calls and scheduled appointments. Assisted in dog training. Transported animals to and from the hospital as needed.
- Oversaw daily care and feeding of animals to promote optimal health and well-being.
- Facilitated training sessions for new staff on kennel operations, animal handling, and safety protocols.
- Established and executed efficient cleaning procedures to uphold sanitation standards across all facilities.
- Observed animal behavior to identify distress or illness, facilitating timely intervention.
- Designed and implemented enrichment activities to promote physical and mental stimulation for pets in care.
- Partnered with veterinarians to oversee thorough health assessments for all boarded animals.
- Managed transportation logistics for animal relocation between facilities and new homes, ensuring safety throughout the process.
- Instructed new staff on comprehensive kennel maintenance, animal care, and feeding protocols.
- Maintained cleanliness and organization of cages, kennels, play yards, and grooming areas.
- Mitigated animal injury risk through vigilant behavior monitoring and proactive safety hazard elimination.
Shift Manager
Burger Works
Parker, CO
10.2013 - 01.2015
- Managed store operations by opening and closing during scheduled shifts. Counted cash registers to maintain accurate financial records. Provided customer service support while adhering to all policies and procedures.
- Oversaw daily operations to ensure compliance with quality standards and safety protocols.
- Facilitated training and mentorship programs for staff to enhance service delivery and operational efficiency.
- Executed process improvements to optimize workflow efficiency and minimize service times.
- Resolved escalated customer issues, showcasing strong problem-solving abilities and commitment to company values.
- Fostered a positive work environment by facilitating open communication and providing constructive feedback.
- Facilitated employee productivity and task alignment to fulfill business and customer requirements.
- Collaborated with team members to strategically schedule breaks and shifts, ensuring compliance with state regulations.
- Mastered all store positions, consistently providing support to front-line staff.
- Collaborated with coworkers to enhance customer experience and optimize storefront operations.
- Managed emergency situations with composure, ensuring safety for customers and employees during critical incidents.
- Orchestrated staff scheduling to ensure optimal coverage during peak business hours.
Data Entry Clerk
Tempus Jets
Englewood, CO
03.2013 - 10.2013
- Utilized Microsoft Excel to systematically enter part numbers and maintain organized inventory records.
- Directed data entry processes to maintain high standards of accuracy and consistency across various databases.
- Enhanced operational efficiency by adopting new data management strategies to reduce processing time.
- Developed and implemented training programs to enhance junior staff proficiency in data entry and system navigation.
- Employed cutting-edge software solutions to enhance data processing efficiency.
- Performed accurate and efficient data entry to support operational workflows.
- Ensured accuracy of input data by systematically organizing, sorting, and cross-referencing with original documents.
Education
GED - General
Chaparral High School
Parker, CO01.2011
Skills
Executed advanced Excel functions to support data-driven decision-making and optimize workflows
Leveraged extensive experience in building rapport with diverse individuals to drive effective teamwork and collaboration
Developed and implemented customer service strategies to improve response times and client satisfaction during seven years of service
Led management efforts, focusing on team development and project execution for two years
Achieved streamlined assembly line operations through effective team collaboration Enhanced production output by implementing process improvements Drove quality assurance efforts to maintain high standards in product delivery
Implemented training programs and enrichment activities to enhance the well-being of kennel residents
Facilitated collaborative problem-solving sessions to develop effective solutions for team obstacles
Engaged in cross-functional collaboration to drive project success and improve team dynamics
Exhibited versatility in task management to accommodate shifting priorities and deadlines
Implemented quality control measures to guarantee reliability across all operational processes
Certification
- Class C UST
- November 2016 to November 2021
- Took the interactive Test online learning proper safety, hazard awareness and emergency response. (required by law in state of Colorado for all gas station employees)
Additional Information
- SKILLS
- Word
- Excel
- Communication
- Ability to Work Under Pressure
- Decision Making
- Time Management
- Self-motivation
- Conflict Resolution
- Leadership
- Adaptability
- Outgoing/ High spirited
Timeline
ASM
Ross Dress for Less
01.2025 - Current
Store Manager
7-Eleven (Corporate Stores)
07.2019 - 10.2021
Sales Associate
7-Eleven
11.2016 - 01.2018
Lead Kennel Technician
Two Ponds Pet Lodge
01.2014 - 03.2016
Shift Manager
Burger Works
10.2013 - 01.2015
Data Entry Clerk
Tempus Jets
03.2013 - 10.2013
GED - General
Chaparral High School