Ashley Wallace
Greenville,KY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Social Worker
Cabinet For Health And Family Services
11.2021 - 09.2023
- Updated client documentation for accurate, compliant and current records.
- Supported clients and families with empathy and compassion during difficult times.
- Advocated for clients to assure respected rights and wishes.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Collaborated with other professionals to plan and coordinate care for clients.
Social Worker
Cabinet For Health And Family Services
06.2018 - 03.2020
- Updated client documentation for accurate, compliant and current records.
- Supported clients and families with empathy and compassion during difficult times.
- Advocated for clients to assure respected rights and wishes.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
Pretrial Officer
AOC
08.2016 - 09.2016
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
- Developed case reports detailing inmate history and likelihood of committing another crime.
- Arranged substance abuse rehabilitation for offenders.
- Served as court liaison by attending court hearings and presenting reports and recommendations.
Security Officer
Nighthawk Security
12.2015 - 08.2016
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Transport Driver
Pennyrile Allied Community Services
03.2015 - 12.2015
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicles before and after trips to verify safe and reliable operation.
- Demonstrated superior transport service, providing accurate time estimates and courteous responses.
- Utilized GPS and other navigation systems to minimize delays with well-planned routes.
- Communicated with dispatch to convey delays and adjust delivery plans.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Fostered positive working relationships with regular customers.
Paralegal
Mark Little Attorney At Law
01.2013 - 03.2015
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Edited and proofread legal documents to verify accuracy.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Conducted detailed client intakes and entered information into company database.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Prepared legal briefs, motions, and pleadings.
- Conferred with clients and other involved parties to gather and track case information.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Interviewed clients to obtain information relevant to cases.
Residential Advisor
Muhlenberg County Job Corps
08.2010 - 02.2011
- Enforced rules and regulations to maintain order and safety in residence hall.
- Promoted diversity and inclusion to create welcoming and inclusive living environment for all students.
- Planned and organized social and educational activities to promote community building and personal development among students.
- Maintained communication with students' counselors, instructors and staff members to promote supportive environment.
- Established consistent relationships with students to maintain professional boundaries.
- Provided supervision for cafeteria, laundry and special activities of facility.
Food Server/Restaurant Manager
Family Inn Restaurant
03.2000 - 06.2010
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations, and procedures.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
Education
Bachelor of Science - Criminal Justice And Criminology
Kentucky Wesleyan College
Owensboro, KY01.2018
Associate of Science - Paralegal Technology
Madisonville Community College
Madisonville, KY05.2013
Associate of Science - Criminal Justice
Madisonville Community College
Madisonville, KY12.2010
Skills
- Family Maintenance
- Group Therapy
- Child Development
- Family Reunification
- Confidential Case Documentation
- Child Welfare and Protective Services
- Case Management
- Data Collection
- MS Office
- Attention to Detail
- Court Hearings
- Case Assessments
Timeline
Social Worker
Cabinet For Health And Family Services
11.2021 - 09.2023
Social Worker
Cabinet For Health And Family Services
06.2018 - 03.2020
Pretrial Officer
AOC
08.2016 - 09.2016
Security Officer
Nighthawk Security
12.2015 - 08.2016
Transport Driver
Pennyrile Allied Community Services
03.2015 - 12.2015
Paralegal
Mark Little Attorney At Law
01.2013 - 03.2015
Residential Advisor
Muhlenberg County Job Corps
08.2010 - 02.2011
Food Server/Restaurant Manager
Family Inn Restaurant
03.2000 - 06.2010
Bachelor of Science - Criminal Justice And Criminology
Kentucky Wesleyan College
Associate of Science - Paralegal Technology
Madisonville Community College
Associate of Science - Criminal Justice
Madisonville Community College