Summary
Overview
Work History
Education
Skills
Professional References
Timeline
Generic

Ashley Walls

Patient Financial Services Representative
Kenner,LA

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

9
9
years of professional experience

Work History

Patient Financial Services Representative

OrthoSynetics, Inc
Metairie, LA
04.2019 - Current

Handling billing for orthodontic and dental offices across the United States. Account maintenance, data entry, collections, statement generation. Tracking and monthly reporting on accounts receivable and collections. Software Experience: OrthoTrac, CareStream, Cloud 9, Ortho 2 Edge, Dolphin Management, Wave Ortho, and TOPs.

Sales Support Representative

Abbott Laboratories
Metairie, LA
05.2016 - 02.2019

Set up drug testing accounts for new clients brought in my sales representatives. Performed account maintenance on existing accounts. Account reporting and billing. Created chain-of-custody paperwork for drug screening. Maintain knowledge of drug testing panels and pricing. Reported drug test results to clients and MRO's. Assisted clients in placing orders for drug testing supplies.

Customer Service Representative

Louisiana Rehab Products, Inc
Metairie, LA
07.2014 - 10.2014

Processed orders and prescriptions from doctors for patients for prosthetics, orthotics, and braces. Performed data entry tasks. Verified patient insurance. Communicated with patients and healthcare facilities to verify and process patient information.

Customer Service/Front Desk Representative

McKinney Air Center
McKinney, TX
02.2014 - 05.2014

Provided customer service for guests and pilots arriving and departing from the airport. Greeted guests. Processed payments for fuel charged. Communicated with line crew to accurately record fuel orders. Balanced receipts, truck sheets, & verified amounts and pricing.

Education

Real Estate Program Certificate -

Delgado Community College
05.2017

Medical Registration Specialist Certificate of Technical Studies -

Delgado Community College
05.2016

High School Diploma -

Chalmette High School
05.2005

Skills

  • Critical thinking
  • Multi-tasking
  • Sales Support
  • Administrative duties
  • Office Administration
  • Data Entry
  • Advanced skills in Microsoft Word, Excel, and PowerPoint
  • General office equipment: copiers, printers, scanners, fax machines, and multi-line phones
  • Advanced skills in Microsoft Word, Excel, PowerPoint, and Outlook
  • Payment management
  • Statement issuing
  • Billing dispute resolution
  • Bill processing
  • Adjustment posting
  • General ledger
  • Credit and collections
  • Friendly, positive attitude
  • Organization
  • Good work ethic
  • Troubleshooting
  • Communication
  • Accounts Receivable
  • Experienced in Orthodontic software such as OrthoTrac, Ortho2Edge, Dolphin Management, Cloud 9, and TOPs

Professional References

Diana Chatham 

Patient Financial Services Representative

Former co-worked OrthoSynetics, Inc.

504.812.8863 

Lisa Henry 

Patient Financial Services Representative

Former Co-worker at OrthoSynetics, Inc.

504.481-0210

Amanda Osteen

Director of Client Integrations and Support

Co-worker at OrthoSynetics, Inc.

504.494.0318 

Timeline

Patient Financial Services Representative

OrthoSynetics, Inc
04.2019 - Current

Sales Support Representative

Abbott Laboratories
05.2016 - 02.2019

Customer Service Representative

Louisiana Rehab Products, Inc
07.2014 - 10.2014

Customer Service/Front Desk Representative

McKinney Air Center
02.2014 - 05.2014

Real Estate Program Certificate -

Delgado Community College

Medical Registration Specialist Certificate of Technical Studies -

Delgado Community College

High School Diploma -

Chalmette High School
Ashley WallsPatient Financial Services Representative