Ashley Walrath
Cutler Bay,FL
Summary
Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clerical Assistant
Corporate Air Charters
Miami, FL
08.2017 - Current
- Ordered office supplies to maintain adequate inventory levels.
- Inputted data into spreadsheets for tracking purposes.
- Scheduled meetings and appointments for department heads.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Coordinated travel arrangements for staff, including flight and hotel bookings.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Maintained confidentiality of sensitive information and documents.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Processed and prepared business or government forms and expense reports.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Generated reports using database software programs.
- Assisted with filing documents and maintaining records.
- Managed incoming and outgoing mail correspondence.
- Performed data entry tasks with accuracy and speed.
- Assisted with special projects as needed by management team.
Manager
Rodbenders Bar & Grill
Cutler Bay, Florida
03.2013 - 08.2017
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Maintained detailed records of sales transactions and daily shift reports.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Established policies for cash handling procedures to maximize security measures.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Updated computer systems with new pricing and daily food specials.
Education
Leading Remote Teams - Customer Service
Cornell University
Ithaca, NY01-2024
Management Skills -
Duke University
Durham, NC01-2024
Associate of Arts - General Studies
Miami Dade College
Miami, FL06-2015
Skills
- CRM Software
- Microsoft Excel and PowerPoint
- Microsoft Office Suite expertise
- Illustrator and Photoshop
- Complaint resolution
- Courteous demeanor
- Adobe Acrobat
- Workload Management
- Scheduling and calendar management
Affiliations
- Travel
- Photography
- Playing sports and exercise
- Spending time with my family
Certification
- September 2021 - Real Estate License
Timeline
Clerical Assistant
Corporate Air Charters
08.2017 - Current
Manager
Rodbenders Bar & Grill
03.2013 - 08.2017
Leading Remote Teams - Customer Service
Cornell University
Management Skills -
Duke University
Associate of Arts - General Studies
Miami Dade College
- September 2021 - Real Estate License
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