Hi, I’m
Ashley Walters
Marion,IN
Summary
Goal-oriented and compassionate individual with a friendly demeanor, seeking an opportunity to make a positive impact. Eager to grow both professionally and personally, committed to leveraging skills and experiences to contribute effectively to a dynamic work environment. With a strong focus on achieving goals, driven to deliver exceptional results while maintaining a compassionate approach towards others.
Overview
13
years of professional experience
1
Certification
Work History
Marion Community Schools
Educational Assistant
01.2024 - 06.2024
Job overview
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decision making.
- Supported student learning objectives through personalized and small group assistance.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Stay-At-Home Mom
In Home Childcare Provider
01.2018 - 12.2023
Job overview
- Developed strong relationships with families, resulting in high levels of trust and confidence in childcare services provided.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Created safe, inviting in-home environment conducive to structured activity and unstructured play.
- Played engaging, age-appropriate games to entertain and educate children.
Otis R. Bowen Center
Rehabilitation Skills Technician
01.2017 - 12.2018
Job overview
- Supervised and documented visits for the Department of Child Services.
- Maintained accurate and up-to-date records of client progress, goals, and treatment plans.
- Conducted hands-on skills-building sessions in various community, home, and school settings using evidence based practices.
- Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
- Collaborated with schools to address clients social-emotional needs, working closely with teachers and administrators to create supportive learning environments.
Marion General Hospital
Patient Access Representative
01.2015 - 12.2017
Job overview
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Supported medical staff by coordinating diagnostic testing appointments, lab results retrieval, and necessary referrals in a timely manner.
Marion Primary Care
Medical Assistant
01.2013 - 12.2015
Job overview
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Indiana Mentor
Direct Support Professional
01.2011 - 12.2013
Job overview
- Enhanced quality of life for clients with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
Education
Ivy Tech Community College of IndianaMarion, IN
Associate of Science from Human Services
12-2011
Skills
- Teamwork
- Communication
- Multi-tasking
- Active Listening
- Detail Oriented
- Customer service
- Administrative experience
- Data entry
- Collaborative Problem-solving
- Professional boundaries
- Client advocacy
Certification
- Child CPR, AED, Infant CPR, First Aid, February 2024 to February 2026
- IPCA Holistic Nutritionist, August 2024
- IPCA Holistic Practitioner, August 2024
Timeline
Educational Assistant
Marion Community Schools
01.2024 - 06.2024
In Home Childcare Provider
Stay-At-Home Mom
01.2018 - 12.2023
Rehabilitation Skills Technician
Otis R. Bowen Center
01.2017 - 12.2018
Patient Access Representative
Marion General Hospital
01.2015 - 12.2017
Medical Assistant
Marion Primary Care
01.2013 - 12.2015
Direct Support Professional
Indiana Mentor
01.2011 - 12.2013
Ivy Tech Community College of Indiana
Associate of Science from Human Services
Similar Profiles
Lauren BrownLauren Brown
Teacher, Kindergarten at Marion Community SchoolsTeacher, Kindergarten at Marion Community Schools
Nila EdgellNila Edgell
Kitchen Staff Member at Marion Community SchoolKitchen Staff Member at Marion Community School
Caroline MayCaroline May
District ELL Director/Middle School Spanish Teacher at Mississinewa Community SchoolsDistrict ELL Director/Middle School Spanish Teacher at Mississinewa Community Schools