Ashley Ward
Satsuma,AL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Procurement Manager
Mitternight Boiler Works, Inc.
11.2023 - Current
- Achieved cost reductions while maintaining quality, by consolidating purchases and leveraging bulk buying opportunities for up to 45 projects simultaneously.
- Streamlined procurement processes for increased efficiency and cost savings through the implementation of digital tools and automation.
- Managed a team of procurement professionals, fostering collaboration and teamwork to achieve organizational goals.
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
- Negotiated contracts with suppliers to obtain favorable terms and pricing.
- Collaborated with finance departments on budgeting and forecasting activities, ensuring accurate representation of procurement expenses and cost-saving opportunities.
- Managed global sourcing efforts for diverse product categories spanning multiple countries and regions.
- Reduced procurement cycle times, enabling faster project completion by optimizing order processing procedures.
Project Manager /Project Scheduler
Mitternight Boiler Works, Inc.
08.2021 - 11.2023
- Successfully managed 50-60 custom pressure vessel fabrication projects at any given time, from engineering phase to deliver on site, simultaneously.
- Oversaw implementation of new project management software, facilitating more efficient workflow and better project tracking.
- Managed a team of 40-45 administrative, supervisory, and skilled craft employees.
- Planned, designed, and scheduled phases for large projects.
- Provided detailed project status updates to stakeholders and executive management.
- Negotiated and managed third-party contracts related to project deliverables.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Service Coordinator Supervisor
Comfort Systems USA (Southeast) Inc.
04.2017 - 08.2021
- Maintained the efficiency and profitability of the service division while working directly with customers, vendors, subcontractors, and service technicians.
- Managed a team of 15-20 service technicians, helpers, and apprentices for the division with the largest footprint in the Southeast region.
- Coordinated and scheduled all aspects of commercial and industrial HVAC installation and renovation projects.
- Analyzed financial data and strategized for new and renewing service agreements.
- Delivered measurable results by increasing operating income from 7% to a consistent 31% within 3 years.
- Streamlined workflow processes within the service coordination team, reducing delays in project completion times.
Customer Service Agent
CIMCO Refrigeration
07.2015 - 06.2016
- Overhauled multiple processes to set the framework needed as the new US Headquarters.
- Planned, tested, and implemented the first scheduling application used by the company.
- Managed a team of 10-15 technicians across the Eastern half of the United States.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Service Operations Representative
Johnson Controls, Inc.
06.2011 - 07.2015
- Implemented new procedures to streamline workflows, enhancing team performance and output quality.
- Analyzed financial data and strategized for new and renewing service agreements for HVAC, Refrigeration, Controls, and Access Controls services for commercial and industrial customers.
- Communicated with team leaders to track daily progress and completion of work.
- Managed high-volume workload under tight deadlines, prioritizing tasks to maintain optimal productivity levels.
- Maintained thorough knowledge of company products/services offerings in order to provide accurate information when advising customers.
Skills
- Global Procurement
- Effective Communication
- Operations Management
- Cost Analysis & Negotiation
- Self Motivation
- Organizational Skills
- Attention to Detail
- Problem-Solving / Critical Thinking
- Process Development/Improvement
- Customer/Supplier Relationship Management
Software Applications
Microsoft Office: Project | Excel | Word | PowerPoint | Access | Outlook | SharePoint
Google Suite: Docs | Sheets | Slides | Forms | Earth
Conference Platforms: WebEx | MS Teams | Google Meet | GoTo Meetings | Zoom
Construction Management Platforms: JobBoss | Oracle | Bluebeam | Adobe Creative Cloud Suite | Coins | SAP | Nexgen | JobBoss | Trello
Timeline
Procurement Manager
Mitternight Boiler Works, Inc.
11.2023 - Current
Project Manager /Project Scheduler
Mitternight Boiler Works, Inc.
08.2021 - 11.2023
Service Coordinator Supervisor
Comfort Systems USA (Southeast) Inc.
04.2017 - 08.2021
Customer Service Agent
CIMCO Refrigeration
07.2015 - 06.2016
Service Operations Representative
Johnson Controls, Inc.
06.2011 - 07.2015
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