Ashley Warnick

Assistant Manager

KFC

07.2019 - 02.2022

Established team priorities, maintained schedules and monitored performance.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Launched quality assurance practices for each phase of development
Created employee schedules to align coverage with forecasted demands.
Reviewed sales and gross profit report to assess company efficiency.
Defined clear targets and objectives and communicated to other team members.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Set aggressive targets for employees to drive company success and strengthen motivation.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Monitored security to protect employees, customers and property.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.