Ashley Warrick
Erie,PA
Summary
Compassionate and dedicated healthcare professional with extensive experience at Saint Vincent Family Medicine Center. Skilled in patient care and documentation, I excel in building relationships and ensuring safety. Recognized for improving patient flow and enhancing care quality through effective communication and teamwork. Committed to delivering exceptional support and fostering positive patient experiences.
Overview
2026
2026
years of professional experience
Work History
Direct Support Professional
Supportive Living Services
3901 Pacific Ave, Erie Pa 16506
04.2018 - 02.2026
- Provided personalized support to individuals with disabilities, enhancing daily living skills and promoting independence.
- Assisted clients in developing social skills through structured activities and community engagement initiatives.
- Implemented behavior management strategies to promote positive interactions and reduce challenging behaviors.
- Collaborated with interdisciplinary teams to create and revise individualized service plans for optimal client care.
- Monitored client progress, documenting observations to inform care adjustments and improve support strategies.
- Trained new staff on best practices for client interaction, safety protocols, and documentation procedures.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Administered medication, ensuring adherence to healthcare plans.
- Advocated for clients' needs and rights in various settings, enhancing their quality of life.
- Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
Certified Clinical Medical Assistant
Saint Vincent Family Medicine Center
311 West 24th Street, Suite 305, Erie Pa 16502
03.2023 - 01.2026
- Assisted in patient intake and medical history documentation to enhance workflow efficiency.
- Prepared examination rooms and ensured availability of necessary medical supplies for optimal patient care.
- Administered vaccines and performed basic lab tests under supervision, maintaining high accuracy standards.
- Monitored vital signs and documented changes in patient conditions, ensuring timely intervention when needed.
- Provided training and mentorship to new staff on clinic procedures and best practices for patient interaction.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Contributed to accurate diagnoses by efficiently collecting and preparing laboratory specimens for analysis.
- Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Nursing Assistant
UPMC Hamot
201 State Street, Erie Pa 16550
08.2021 - 03.2022
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records, enhancing communication among healthcare teams.
- Trained new nursing assistants on best practices and safety protocols, fostering team growth.
- Implemented infection control measures, contributing to improved patient outcomes and safety standards.
- Advocated for patient needs while providing emotional support during challenging situations.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Supported end-of-life care, offering emotional support to patients and families during difficult times.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Delivered high-quality care to a wide range of patients in a hospital setting.
Shift Supervisor
Wendy's Fast Food
2207 West 12th Street, Erie Pa 16505
04.2016 - 06.2018
- Supervised daily operations, ensuring compliance with food safety standards and company policies.
- Trained and mentored staff on customer service excellence and efficient food preparation techniques.
- Managed inventory levels, coordinating timely reorders to minimize shortages and waste.
- Implemented process improvements that enhanced team productivity and service speed during peak hours.
- Resolved customer complaints effectively, maintaining high satisfaction ratings in fast-paced environment.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
Cashier
Walmart
1825 Downs Dive Erie Pa 16509
10.2014 - 12.2015
- Maintained accurate cash drawer and balanced daily financial reports.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries promptly, enhancing overall shopping experience.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Improved efficiency, organized checkout area for optimal workflow.
- Processed refunds and exchanges in accordance with company policy.
Crew Member
Wendy's Fast Food
5902 Wattsburg Rd Erie Pa 16509
03.2013 - 10.2014
- Delivered exceptional customer service in high-volume environments, ensuring satisfaction and loyalty.
- Operated cash register efficiently, handling transactions accurately and swiftly.
- Maintained cleanliness and organization of work areas, adhering to safety standards.
- Assisted in training new team members on operational procedures and customer interaction techniques.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Worked front counter, drive-thru and other areas.
- Implemented suggestions for process improvements, contributing to enhanced team performance and efficiency.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Accurately operated cash register to process customer payments.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
Babysitter
Self-employeed
Erie, Pa
2008 - 2010
- Provided nurturing care to children, ensuring safety and well-being during daily activities.
- Developed engaging educational games and activities to stimulate learning and creativity.
- Communicated effectively with parents regarding children's progress and daily experiences.
- Implemented routines that promoted consistency and security for children in care.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
Education
Certified Clinical Medical Assistant -
National Healthcare Association
Online06-2024
High School Diploma -
McDowell High School
3580 West 38th Street Erie Pa 1650906-2015
Skills
- Medication administration
- Compassionate caregiving
- Health and safety requirements
- Team collaboration
- Patient education
- HIPAA compliance
- Active listening
- First aid and CPR
- Fast learner
- Attentive to people
- Vitals monitoring and documentation
- Venipuncture expertise
- Immunization administration
- Medical office procedures
- Professionalism and ethics
- Patient scheduling
- Physician support
- Medical terminology
- Laboratory procedures
- EKG monitoring
- Electronic health records
- Hospice care
- Valid PA driver's license
- Patient-focused care
- Patient relationship building
- Attention to detail
- Problem-solving
- Positive attitude
Timeline
Certified Clinical Medical Assistant
Saint Vincent Family Medicine Center
03.2023 - 01.2026
Nursing Assistant
UPMC Hamot
08.2021 - 03.2022
Direct Support Professional
Supportive Living Services
04.2018 - 02.2026
Shift Supervisor
Wendy's Fast Food
04.2016 - 06.2018
Cashier
Walmart
10.2014 - 12.2015
Crew Member
Wendy's Fast Food
03.2013 - 10.2014
Babysitter
Self-employeed
2008 - 2010
Certified Clinical Medical Assistant -
National Healthcare Association
High School Diploma -
McDowell High School