Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Hi, I’m

Ashley (Camille) Waters

Sacramento,CA
Ashley (Camille) Waters

Summary

Personable and dedicated Customer Care Representative with extensive experience in different types of industries. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

10
years of professional experience
1
Certification

Work History

OpenDoor sls
Sacramento, CA

In-Home Caregiver
06.2023 - Current

Job overview

  • Work with Disabled adults
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Improved patient outlook and daily living through compassionate care.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Documented client progress in charts and logbooks.

Maxim Healthcare Group
Sacramento, CA

Behavior Technician
04.2022 - Current

Job overview

  • Follows the instructions of the BCBA/program supervisor.
  • Offered students personalized educational, behavioral and emotional support.
  • Provides crisis intervention.
  • Implements behavior plans.
  • Served as classroom aide to teachers and worked one-on-one with special needs students age 14 to 22.
  • Documents sessions per policies and procedures.

Walgreens
Sacramento, CA

Beauty Advisor/Sales Associate
11.2015 - 07.2016

Job overview

  • Greeting customers ascertain what each customer wants or needs.
  • Offered product demonstrations and education to promote benefits and quality.
  • Maximized sales by cross-selling and upselling higher-profit products.
  • Replenished store products by restocking shelves while maintaining merchandising standards.
  • Handling different type of tenders.

Sears Holdings
Round Rock , TX

Customer Care Representative
2013.02 - 2015.06 (2 education.years_Label & 4 education.months_Label)

Job overview

  • Ran errands and provided general office support in a professional environment.
  • Provided a "WOW" experience for Sears members while still complying with policies & procedures.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Assisted Customers & peers with escalations via phone/chat.
  • Maintained records, such as files of settled & unsettled claims.
  • Organized and detail-oriented with a strong work ethic.

Education

The Salon Professional Academy
Great Falls, MT

License in Cosmetology from Cosmetology
10.2008

Encina High School
Sacramento, CA

High School Diploma
06.2006

Skills

  • Client Safety and First Aid
  • Care Plan Management
  • Client Documentation
  • Compassionate Client Care
  • Inbound and Outbound Calling
  • Customer Support
  • Verbal and Written Communication
  • Transaction Processing
  • Call Documentation
  • Customer Data Confidentiality
  • Issue and Complaint Resolution

Certification

  • CPR/First Aide Certified
  • CPI Certified

Additional Information

*References available upon request*

Timeline

In-Home Caregiver

OpenDoor sls
06.2023 - Current

Behavior Technician

Maxim Healthcare Group
04.2022 - Current

Beauty Advisor/Sales Associate

Walgreens
11.2015 - 07.2016

Customer Care Representative

Sears Holdings
2013.02 - 2015.06 (2 education.years_Label & 4 education.months_Label)

The Salon Professional Academy

License in Cosmetology from Cosmetology

Encina High School

High School Diploma

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Ashley (Camille) Waters