Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Lead Estimator
R.M. Dalrymple Company, Inc.
Saratoga Springs
02.2022 - 03.2025
Created detailed cost estimates for construction projects utilizing industry-standard practices.
Developed comprehensive bid packages with plans, specifications, and scopes of work.
Collaborated with cross-functional teams and subcontractors to ensure high-quality project delivery within budget.
Conducted site visits to assess project requirements prior to estimate preparation.
Monitored progress payments against contracts to facilitate timely processing.
Implemented cost-reduction strategies without compromising quality or safety standards.
Department Supervisor
Lowe's
Halfmoon
09.2020 - 02.2022
Supervised daily operations to ensure efficient workflow and optimal customer service standards.
Trained new employees on store policies and customer engagement techniques.
Collaborated with management to optimize staffing through effective scheduling.
Participated in weekly leadership meetings to discuss operational progress.
Processed transactions, returns, exchanges, and online pickup orders efficiently.
Resolved customer complaints promptly to enhance satisfaction.
Executed daily deposits in compliance with bank policies and procedures.
Head Cashier / Customer Service
Lowe's Home Improvement
Saratoga Springs
05.2019 - 09.2020
Managed cash register operations, ensuring accurate cash handling and transaction processing.
Trained new team members on cash register operations, stock procedures, and customer service techniques.
Performed opening and closing duties including money counting, till balancing, and discrepancy reconciliation.
Processed returns and exchanges in accordance with store policies to maintain operational integrity.
Assisted management in developing employee improvement strategies to enhance staff performance.
Gained knowledge of other departmental roles to provide effective coverage and ensure store operations.
Salon Assistant / Front Desk Receptionist
Headquarters
Greenwich
01.2017 - 01.2018
Delivered exceptional customer experiences to foster client loyalty.
Scheduled and managed appointments for stylists, ensuring optimal calendar efficiency.
Confirmed client appointments via phone and in person.
Organized salon supplies and maintained cleanliness of all workstations.
Managed inventory through tracking and timely ordering of products.
Processed cash transactions and payments efficiently at checkout.
Responded to client inquiries, providing detailed information about services offered.