Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
13
13
years of professional experience
Work History
Certfified Medical Assistant
Fairhope Family Practice
Fairhope, AL
08.2024 - 03.2025
Contributed to surgical tasks under physician guidance.
Implemented quick assessment protocols for COVID and strep in clinical settings.
Handled completion of required forms and scheduling of appointments to optimize efficiency.
Arranged prescription refill communications between pharmacies and supervising physician.
Executed routine office tasks to aid administration staff when workload was high.
Answered phone calls and coordinated appointments.
Supported healthcare professionals in conducting patient examinations by taking vital signs.
Evaluated and recorded patients' vital signs in an outpatient environment.
Scheduled appointments with efficiency and accuracy.
Organized examination spaces before patient evaluations.
Collected comprehensive medical histories to streamline clinical assessments.
Copied insurance cards to support data accuracy in records.
Exhibited exceptional problem-solving abilities to address challenges efficiently.
Certified Medical Assistant
Central Baldwin Immediate Care and Family Practice
Robertsdale, AL
08.2012 - 06.2021
Administered injections under the direction of a physician or nurse practitioner.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
Supported administrative staff by processing payments.
Administered medications under physician's supervision.
Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
Maintained patient confidentiality in accordance with HIPAA regulations.
Measured vital signs and took medical histories to prepare patients for examination.
Incorporated outside records into charts and EHR.
Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
Prepared treatment rooms for patient examinations.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Education
Certified Medical Assistant - Medical Assistant
Fortis College
Foley, AL
06-2012
Skills
Accurate vital signs measurement
Appointment coordination
Electronic health records
Surgical assistance
Medical history collection
Prescription management
Insurance verification
Appointment coordination
Patient communication
Medical assistant (NCMA)
Triage assessment
Blood pressure measurement
Effective communication
Efficient performance in quick turnaround situations
HIPAA protocols
Flexibility and adaptability
Timeline
Certfified Medical Assistant
Fairhope Family Practice
08.2024 - 03.2025
Certified Medical Assistant
Central Baldwin Immediate Care and Family Practice
Medical Coding Specialist at Hudson Falls Family Practice/Family Practice Hudson FallsMedical Coding Specialist at Hudson Falls Family Practice/Family Practice Hudson Falls
Administrative Intern at Access to the Family and Hope Center Family PracticeAdministrative Intern at Access to the Family and Hope Center Family Practice