Ashley Webb
Mount Vernon, Tx,TX
Summary
Dynamic Foreman with a proven track record at Epic Energy Services, enhancing productivity and reducing costs through effective crew leadership and critical thinking. Excelled in customer relations and workplace safety, achieving high-quality control standards and fostering a culture of excellence. Skilled in computer applications and adept at building rapport, I bring a dedicated work ethic to every project.
Overview
3
3
years of professional experience
Work History
Foreman
Epic Energy Services
Odem, TX
02.2023 - 09.2024
- Implemented efficient work processes to boost overall productivity while reducing costs.
- Kept and log and recorded all employee hours into field cap daily.
- Managed daily site operations, ensuring the team maintained an optimal production pace, including but not limited to subcontracted concrete crew.
- Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.
- Reviewed project details to specify and obtain correct materials and equipment for job sites.
- Conducted thorough quality control checks to ensure percentages and flow lines were met across all projects.
- Conducted daily saftey meetings, and maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Trained new employees to learn and apply best practices to comply with protocols and saftey regulations.
Remote Customer Service Representative
Everise
Remote
08.2021 - 02.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts, and while obtaining documentations needed throughout all three lines of businesses.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Acquired phone etiquette techniques, and computer knowledge.
House Keeper
Padre Escapes
Corpus Christi, TX
04.2021 - 08.2021
- Implemented efficient work processes to boost overall productivity while reducing costs.
- Kept and log and recorded all employee hours into field cap daily.
- Managed daily site operations, ensuring the team maintained an optimal production pace, including but not limited to subcontracted concrete crew.
- Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.
- Reviewed project details to specify and obtain correct materials and equipment for job sites.
- Conducted thorough quality control checks to ensure percentages and flow lines were met across all projects.
- Conducted daily saftey meetings, and maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Trained new employees to learn and apply best practices to comply with protocols and saftey regulations.
Education
GED -
Windham School District
Huntsville, TX06.2016
Skills
- Crew Leadership
- Attention to Detail
- Effective Communication
- Dedicated Work Ethic
- Critical Thinking
- Workplace Safety
- Quality Control
- Employee Training
- Customer Relations
- Phone etiquette
- Computer skills
- Rapport building
Timeline
Foreman
Epic Energy Services
02.2023 - 09.2024
Remote Customer Service Representative
Everise
08.2021 - 02.2023
House Keeper
Padre Escapes
04.2021 - 08.2021
GED -
Windham School District