Ashley Webb
Philadelphia ,PA
Summary
Reliable and Friendly customer service worker with several years' experience in providing a wide variety of skills to help support individuals.
Overview
14
14
years of professional experience
Work History
Fairmount Behavioral Health
Psych Tech
Philadelphia , PA
04.2024 - Current
- Developed discharge summaries outlining post-treatment recommendations for follow-up care after discharge from facility.
- Participated in weekly clinical meetings with psychiatrists and other healthcare professionals to discuss cases and share best practices.
- Planned and implemented individualized care plans to meet the physical, emotional, and mental health needs of clients.
- Assessed patient progress by conducting psychiatric evaluations and administering psychological tests.
- Monitored patient vital signs, including pulse rate, blood pressure, temperature, respiration rate, weight changes and other medical indicators.
- Instructed patients on proper medication usage and side effects management techniques.
- Facilitated group therapy sessions for a variety of behavioral health issues such as depression and anxiety.
- Counseled clients on healthy lifestyle choices such as nutrition, exercise and stress management techniques.
- Maintained accurate patient records according to HIPAA guidelines while adhering to quality standards established by the organization.
- Educated family members on self-care techniques for dealing with challenging behaviors at home.
- Created therapeutic relationships with clients through empathetic listening skills and active engagement during counseling sessions.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
OWNER
SALON ON WHEELS
01.2020 - Current
- Consulting with clients on stylistic options for their hair
- Listening to clients' needs to determine their preferences
- Describing different hair care products and their benefits
- Shampooing, cutting, coloring, and highlighting hair
- Performing scalp treatments
- Acting as salespersons to sell clients hair care retail products
- Building a personal relationship with clients to ensure return visits
- Adhering to salon safety and cleanliness standards
- Managing bookings and welcoming clients into the store
- Keeping updated on hairstyle trends and styling methods
PROGRAM COUNSELOR
DEPAUL USA
09.2021 - 02.2024
- Providing counselling services
- Leading group counselling sessions
- Working with families, groups and individuals
- Liaising with other mental health professionals
- Maintaining confidential records
- Listening skills
- Empathy
- Observation
office supervisor
CENSUS BUREAU
12.2017 - 01.2020
- Ordering stationery and furniture
- Dealing with correspondence, complaints, and queries
- Preparing letters, presentations, and reports
- Supervising and monitoring the work of administrative staff
- Managing office budgets
- Managing office schedule
driver
SEPTA PARA TRANSIT
11.2010 - 12.2018
- Safe operation of vehicles
- Transport people who struggle with physical challenges
- Promptly pick up and drop off riders according to a schedule that fits the needs of passengers
- Helped passengers board and exit the vehicle and ensure their safety, fastening wheelchairs and other medical or mobility equipment in a secure fashion
- Responsible for maintaining records and trip logs that outline your driving activities
Education
COSMETOLOGY -
EMPIRE BEAUTY SCHOOL
07.2016
MEDICAL ASSISTANT -
SANDFORD BROWN
09.2013
GENERAL STUDIES -
FRANKFORD HIGH SCHOOL
06.2010
Timeline
Fairmount Behavioral Health
Psych Tech
04.2024 - Current
PROGRAM COUNSELOR
DEPAUL USA
09.2021 - 02.2024
OWNER
SALON ON WHEELS
01.2020 - Current
office supervisor
CENSUS BUREAU
12.2017 - 01.2020
driver
SEPTA PARA TRANSIT
11.2010 - 12.2018
COSMETOLOGY -
EMPIRE BEAUTY SCHOOL
MEDICAL ASSISTANT -
SANDFORD BROWN
GENERAL STUDIES -
FRANKFORD HIGH SCHOOL