Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager

Ashley Webber

Ridge,NY

Summary

Diligent with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.

Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Assistant Manager

Ahrc Suffolk
06.2023 - Current
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Manage a caseload of 36 individuals
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Established team priorities, maintained schedules and monitored performance.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Perform duties on Medisked and Choices
  • Write monthly notes, safeguards and SAP/HAB plans

DSP/House Manager

AHRC Suffolk
08.2015 - 06.2023
  • I started out as the1:30-10 DSP, moved up to the6-2:30 Lead DSP, moved to the Assistant Manager position, was acting manager for a little while, and then went back to the Assistant Manager position
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
  • Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
  • Managed day-to-day operation of home to comply with regulations and agency standards.

Receptionist/Medical Assistant

Doctor's Office
03.2015 - 08.2015
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Welcomed patients with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Resolved patient problems and complaints.
  • Organized, maintained and updated information in computer databases.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Stocker/Sales Associate

Waldbaum's inc., Durso Key Foods inc.
05.2014 - 03.2015
  • Stocked designated items on shelves, end caps and displays.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Interacted with guests in friendly and knowledgeable way.
  • Answered customer questions and provided detailed product information.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Cashier/Stocker/Sales Associate

King Kullen Grocery Co., Inc
10.2011 - 05.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Learned duties for various positions and provided backup at key times.

Education

Longwood School District
Yaphank, New York
06.2013

Skills

  • Computer literacy
  • Team motivation
  • Staff training and development
  • Task delegation
  • Workload management
  • Time management
  • Microsoft Word
  • Leadership
  • Communication skills

Certification

  • SCIP certified
  • AMAP
  • First Aid/CPR
  • Van certified

Timeline

Assistant Manager

Ahrc Suffolk
06.2023 - Current

DSP/House Manager

AHRC Suffolk
08.2015 - 06.2023

Receptionist/Medical Assistant

Doctor's Office
03.2015 - 08.2015

Stocker/Sales Associate

Waldbaum's inc., Durso Key Foods inc.
05.2014 - 03.2015

Cashier/Stocker/Sales Associate

King Kullen Grocery Co., Inc
10.2011 - 05.2014

Longwood School District

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Ashley Webber