Ashley Weber
Chesapeake City,MD
Summary
- Motivated employee with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Server
Bakers Restaurant
05.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Retail Sales Associate
Plato's Closet
08.2022 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
Server
Maria's Italian Restaurant
08.2016 - 01.2020
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Bachelor of Science - Kinesiology Applied Health And Exercise
Pennsylvania State University
State College12.2024
Skills
- Motivated and Enthusiastic
- Intense and Fast Paced Work Environments
- Complex Problem-Solving
- Effective Customer Communication
- Positive Customer Engagement
- Adaptable and Flexible
Involvement
- Penn State Abington Softball Team Fall Athlete: Balance a full-time course load along with a full athletic schedule. Met for practices, workouts, team building exercises, student athlete events and volunteering.
- Volunteered and provided additional help at Penn State Football Games: Scanned tickets, monitored the student section for safety, greeted guest at the entry points.
- Penn State Abington Softball Team Manager: Built trust with athletes and coaching staff by being courteous, respectful, responsible and professional at all times. Inspected equipment and facilities for signs of wear or damage impacting safety. Responsible for recording and reporting all team's statistics for each game and practice
Timeline
Retail Sales Associate
Plato's Closet
08.2022 - 05.2023
Server
Bakers Restaurant
05.2021 - Current
Server
Maria's Italian Restaurant
08.2016 - 01.2020
Bachelor of Science - Kinesiology Applied Health And Exercise
Pennsylvania State University
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