Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Welch

Brooklyn

Summary

Compassionate and detail-oriented professional with extensive experience in education, behavioral therapy, and medical assistance. Proven ability to manage operations, support diverse populations, and implement individualized learning and behavioral strategies. Strong communication, organizational, and interpersonal skills, with a passion for fostering development in both children and healthcare environments.

Overview

15
15
years of professional experience

Work History

Substitute Paraprofessional (District 75)

NYC Department of Education
New York
11.2021 - Current
  • Supported teachers in classrooms for students with special needs.
  • Ensured safe mobility of students throughout the school premises.
  • Supported teachers in managing classroom activities and student engagement.
  • Implemented individualized education plans under teacher guidance and supervision.
  • Collaborated with educators to create a positive and inclusive classroom environment.
  • Monitored student behavior and provided feedback to promote positive interactions.
  • Prepared instructional materials and organized classroom resources for lessons.
  • Communicated effectively with students, parents, and staff regarding student progress.
  • Participated in training sessions to enhance skills in supporting diverse learners.
  • Developed positive relationships with students, parents, faculty, staff, administrators.
  • Ensured a safe learning environment by adhering to school rules and regulations.
  • Identified potential issues within the classroom setting based on observations.

Behavior Technician / Center Manager

Friendly Faces / Smiley Faces
Brooklyn
03.2022 - 02.2025
  • Assisted the Director in daily operations and overall center management.
  • Scheduled appointments and managed staff shifts.
  • Facilitated patient intake, and organized job/client fairs.
  • Delivered one-on-one support to children with autism.
  • Led activities focused on language development, arts and crafts, potty training, and behavior control.
  • Implemented behavior intervention plans for clients with developmental disabilities.
  • Monitored client progress and documented daily activities accurately.
  • Assisted in training new staff on behavioral techniques and protocols.
  • Communicated effectively with families regarding client progress and needs.
  • Maintained a safe and supportive environment for clients during sessions.
  • Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
  • Understood autism spectrum disorder, associated behaviors and optimum treatments.
  • Exercised confidentiality and discretion to maintain HIPAA requirements.
  • Cultivated relationships with fellow staff members to enhance team collaboration.
  • Attended review, progress and clinical team meetings.
  • Assisted with building life and social skills useful for everyday activities and interactions.

Behavior Technician

True Changes LLC
New York
10.2021 - 06.2022
  • Implemented individualized behavior management plans.
  • Promoted language and social development for children with autism.
  • Supported daily routines including potty training and problem-solving activities.
  • Monitored client progress and documented behavioral data accurately.
  • Assisted patients improve social relationships and engagement.
  • Participated in interdisciplinary team meetings to discuss client progress and plan next steps accordingly.
  • Collaborated with families to provide support strategies for home-based interventions.

Medical Assistant

Garden OB/GYN
New York
01.2021 - 09.2021
  • Conducted patient intake and assisted with phlebotomy and specimen collection.
  • Supported physicians in surgical and prenatal procedures.
  • Operated NST machines and worked collaboratively with clinical and front office staff.
  • Assisted physicians with patient examinations and medical procedures.
  • Managed patient records using electronic health record systems.
  • Coordinated patient appointments and follow-up visits efficiently.
  • Maintained cleanliness and organization of examination rooms.
  • Supported staff in administrative tasks and office operations.
  • Collaborated with healthcare team to ensure quality patient care.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.

Assistant Teacher

Harbor Child Care
New Hyde Park
08.2019 - 06.2020
  • Supported children's learning by providing individual attention and guidance.
  • Organized educational materials and classroom resources for effective use.
  • Implemented behavior management strategies to promote a positive learning environment.
  • Communicated with parents regarding children's progress and classroom events.
  • Facilitated group activities to encourage teamwork and social skills development.
  • Supervised students during outdoor playtime to ensure safety and engagement.
  • Ensured health, safety, and emotional well-being of each child.
  • Maintained a clean and welcoming classroom environment.
  • Assisted teachers in developing lesson plans and classroom activities.

College Assistant

CUNY Explorers
Queens
08.2018 - 05.2019
  • Led campus tours and facilitated STEM-based demonstrations.
  • Educated prospective students on college resources and terminology.
  • Delivered motivational speeches promoting higher education.

Medical Assistant

Children's Medical Group
Bayside
12.2015 - 11.2017
  • Recorded patient histories and vital signs.
  • Prepared examination rooms and supported physicians during visits.
  • Collected lab specimens and ensured proper documentation and testing.

Clerical/Administrative Assistant

Medical Office
Brooklyn
08.2010 - 08.2013
  • Maintained and updated patient medical records.
  • Routed messages and lab results to medical staff efficiently.
  • Managed patient scheduling and appointment confirmations for medical office efficiency.
  • Assisted with billing and insurance claims processing for smooth transactions.
  • Coordinated communication between healthcare providers and patients effectively.
  • Prepared and distributed medical documents, forms, and correspondence promptly.
  • Supported office staff by handling incoming calls and directing inquiries appropriately.
  • Ensured compliance with privacy regulations while managing sensitive information securely.

Education

B.A. - Women & Gender Studies

Queens College
05.2025

A.A. - Early Childhood Education

Queensborough Community College
01.2019

Diploma - Medical Assisting

01.2015

Skills

  • EMR systems
  • Phlebotomy
  • Behavioral therapy
  • Autism support
  • Classroom support
  • Childcare support
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Lesson planning
  • Early childhood education
  • Administrative support
  • Clerical support
  • Yoga instruction
  • Wellness activities
  • Staff scheduling
  • Center management
  • Behavior intervention strategies
  • Team collaboration
  • Special education support

Timeline

Behavior Technician / Center Manager

Friendly Faces / Smiley Faces
03.2022 - 02.2025

Substitute Paraprofessional (District 75)

NYC Department of Education
11.2021 - Current

Behavior Technician

True Changes LLC
10.2021 - 06.2022

Medical Assistant

Garden OB/GYN
01.2021 - 09.2021

Assistant Teacher

Harbor Child Care
08.2019 - 06.2020

College Assistant

CUNY Explorers
08.2018 - 05.2019

Medical Assistant

Children's Medical Group
12.2015 - 11.2017

Clerical/Administrative Assistant

Medical Office
08.2010 - 08.2013

B.A. - Women & Gender Studies

Queens College

A.A. - Early Childhood Education

Queensborough Community College

Diploma - Medical Assisting

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