Capable Account Analyst with proven history of enhancing operations. Proficient in best practices, leadership strategies and employee motivation to boost productivity and job performance. Well-coordinated in addressing problems, investigating root causes and implementing successful resolutions.
Overview
16
16
years of professional experience
Work History
Administrative Analyst
C.E. Taylor Oil
Evansville, IN
04.2018 - 11.2020
Maintained accurate inventory of institution property, equipment and operational supplies.
Supported departmental communication and training program development and implementation.
Exhibited source-level knowledge of regulations, processes and implementation deadlines.
Strengthened storage systems to enhance efficiency and minimize labor requirements.
Gathered, documented and modeled data to assess business trends.
Owner
Belle Vie Photography
Evansville, IN
06.2008 - 12.2019
Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
Maintained up-to-date administrative records to monitor operational conditions.
CSR
Fifth Third Bank
Evansville, IN
11.2013 - 05.2014
.Transcribed information with 97% accuracy.
Delivered transcription with precise use of grammar, spelling and punctuation.
Reviewed transcriptions for accuracy in grammar, punctuation and spelling.
Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Teller 2
Diamond Valley Federal Credit Union
Evansville, IN
09.2011 - 05.2013
Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
Rapidly and efficiently prepared customer and ATM cash and change orders.
Maintained balancing record with 97% rate of accuracy.
Organized and removed online banking files no longer in use.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Checked amount details and fraud markers for transaction papers such as checks and money orders.
Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Processed quarterly vault and ATM audits with zero error rate.