Ashley Wescott
Graham ,WA
Summary
Hardworking girl with a few years of experience in warehouse receiving, including merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player. Accuracy-first approach to delivery. Productive Package Handler experienced in material handling, inspections and shipping and receiving. Focused on cost reduction and continual process improvement. Comfortable safely operating pallet jacks. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations. I excel in not only customer service but in a warehouse setting as well.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Rainier express
Fredrickson , WA
04.2021 - Current
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Ensured accurate completion of all paperwork associated with deliveries.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Verified accuracy of items loaded onto truck against shipping documents.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Navigated routes with relevant map programs and GPS systems.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Adhered to all applicable traffic laws while driving delivery vehicle.
Uber Delivery Driver
Uber
Puyallup, WA
10.2018 - Current
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Answered customer questions regarding shipments.
- Notified customers of delays to decrease calls to support.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Maintained safe driving habits to protect property and general public on roadways.
Material Handler
BMC - Building Materials & Construction Solutions
Auburn Wa, WA
12.2018 - 11.2021
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Organized warehouse inventory according to warehouse plan.
- Made keys for new houses being built
- Protected company inventory by maintaining and organizing storage areas.
- Observed inventory allocation to maintain material needs and production deadlines.
- Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
- Directed warehouse team of associates in inventory management and processing.
Cashier/Recieving
Fred Meyer
Covington, WA
12.2017 - 12.2018
- Maintained work areas and kept organized.
- Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.
- Put merchandise in assigned area, added tags and secured larger pieces as required.
- Organized storage areas to maximize movement and minimize labor.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Unloaded and received incoming shipments, inspected packages for damage and routed packages to next destination according to documentation.
- Operated cash register, collected payments and provided accurate change.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
Crew Member
McDonalds
Covington, WA
01.2016 - 10.2017
- Wiped down tables and equipment, swept and refilled stock.
- Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
- Packed fast food products in approved containers, cups and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Drove team success by completing assigned task quickly and accurately.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Upheld high standards of productivity and quality in operations.
- Observed safety precautions and practices when using heavy machinery and equipment.
- Restocked supplies, removed trash and cleaned areas.
- Answered customer questions and took orders.
Sales Associate
JCPenney
Tukwila , WA
01.2015 - 06.2016
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Offered product and service consultations and employed upselling techniques.
- Built trusting relationships with customers by making personal connections.
- Met merchandise processing standards and maintained organized and accessible work area.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Crew Member
McDonald's
Covington Wa, WA
01.2013 - 01.2014
- Wiped down tables and equipment, swept and refilled stock.
- Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
- Packed fast food products in approved containers, cups and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Assisted in preparation of menu items ranging from burgers to sandwiches.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
- Marinated food items according to corporate-provided instructions and recipes.
- Created nutritious, visually appealing, innovative and properly prepared and flavored food.
Education
High School Diploma -
Kentlake High School
Kent, WA06.2013
Skills
- Route management
- Excellent sense of direction
- Cargo handling
- Pallet jack and hand truck operation
- Exceptional written and verbal communication skills
- Responsible driver
- Dependable and reliable
- Goods Transport
- Quick learner
- Wonderful customer service skills
- Materials handling and transport
- Material handling
- Production deadline management
- Sales
- Inventory organization
- Package scanning
- Time management
- Adaptability and flexibility
- Traffic laws
- Safe driving record
- Verbal and written communication
- Lifts up to 65 pounds
Timeline
Delivery Driver
Rainier express
04.2021 - Current
Material Handler
BMC - Building Materials & Construction Solutions
12.2018 - 11.2021
Uber Delivery Driver
Uber
10.2018 - Current
Cashier/Recieving
Fred Meyer
12.2017 - 12.2018
Crew Member
McDonalds
01.2016 - 10.2017
Sales Associate
JCPenney
01.2015 - 06.2016
Crew Member
McDonald's
01.2013 - 01.2014
High School Diploma -
Kentlake High School
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