Summary
Overview
Work History
Education
Skills
Timeline
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Ashley West

Lake Ronkonkoma

Summary

Detail oriented and people focused professional with experience supporting associates, coordinating, training, and ensuring policy compliance in fast paced retail environments. Strong background in customer service, team leadership, and onboarding support.

Overview

3
3
years of professional experience

Work History

Skin Care Consultant

Ulta Beauty Inc.
New York
01.2025 - 10.2025

Achieved high customer satisfaction through effective support and assistance. Coordinated successful event scheduling to maximize participation. Enhanced store operations, contributing to a dynamic and efficient work environment.

Barista

Starbucks
New York, NY
11.2024 - 01.2025

Supported management by providing exceptional customer service, maintaining cash accuracy, and upholding cleanliness protocols.

Operations Team Lead

Sephora at Kohls
New York, NY
10.2023 - 08.2024
  • Supervise daily operations to ensure efficient store performance and customer satisfaction.
  • Train and mentor team members on product knowledge and customer service excellence.
  • Implement inventory management processes to maintain stock levels and reduce shrinkage.
  • Collaborate with cross-functional teams to enhance in-store merchandising strategies.

Beauty Consultant

CVS Pharmacy
New York, NY
04.2023 - 10.2023
  • Assisted customers in selecting beauty products tailored to individual needs.
  • Demonstrated product application techniques to enhance customer satisfaction and confidence.
  • Maintained cleanliness and organization of beauty product displays to optimize shopping experience.
  • Collaborated with team members to manage inventory levels and ensure product availability.

Key Holder

Loreal Luxe
New York, NY
10.2022 - 04.2023
  • Managed daily store operations to ensure optimal customer experience and sales performance.
  • Assisted in inventory management, including stock replenishment and organization of merchandise displays.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Trained new staff on operational procedures and customer engagement techniques.

Education

High School Diploma -

Sewanhaka
Floral Park, NY

Skills

  • Team player
  • Associates realtions and support
  • Communication
  • Training
  • Policy compliance
  • Microsoft Office
  • Multitasking
  • Customer service

Timeline

Skin Care Consultant

Ulta Beauty Inc.
01.2025 - 10.2025

Barista

Starbucks
11.2024 - 01.2025

Operations Team Lead

Sephora at Kohls
10.2023 - 08.2024

Beauty Consultant

CVS Pharmacy
04.2023 - 10.2023

Key Holder

Loreal Luxe
10.2022 - 04.2023

High School Diploma -

Sewanhaka