Ashley West
Glen Burnie,MD
Summary
Dedicated Accounting Clerk with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Accounting Clerk II
University Of Maryland, Baltimore
08.2021 - Current
- Assisted management with annual expense plans to strategically track income or revenue.
- Reduced manual data entry errors by leveraging automation tools for efficient record-keeping and reporting.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Handled day-to-day accounting processes for each supplier.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Input high volume of monthly invoices with consistent accuracy.
- Input financial data and produced reports using [Software].
Accounts Receivable Clerk
Bob Bell Ford
08.2020 - 08.2021
- Implemented new accounting processes to decrease spending and work flow downtime.
- Inspected account books and recorded transactions.
- Enhanced financial reporting accuracy by reconciling accounts receivable ledger with general ledger monthly.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Generated monthly accounts receivable reports to submit developments for management review.
- Tracked financial progress by creating quarterly and yearly balance sheets.
Patient Call Agent
Anne Arundel Dermatology Association
03.2019 - 11.2019
- Streamlined processes for improved efficiency, leading to shorter wait times for customers.
- Connected callers with appropriate professional, department, or business.
- Placed orders, located products and services and troubleshot issues to meet customer needs.
- Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
- making appointments for patients
- scheduling for about 50+ providers
- making sure patients are helped in a timely manor in 3 mins or less
- giving balances on what patients owe from their visits
- requesting refills for prescriptions
Ramp Agent
Southwest Airlines
12.2015 - 10.2018
- Checked cargo and baggage for security to meet TSA regulations.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Helped train new employees in safe practices and warehouse procedures.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
Receptionist
MK Tax And Insurance
02.2012 - 09.2012
- Streamlined tax preparation processes for increased efficiency and accuracy in filing returns.
- Facilitated communication between clients and tax authorities.
- Compiled information from files and research to satisfy information requests.
- Scheduled office meetings and client appointments for staff teams.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
Glen Burnie High School
Glen Burnie, MD06.2013
Skills
- Data inputting
- Purchase Order Management
- Invoicing and collections
- Journal Entries
- Statement Review
- Invoice balancing
- Microsoft Excel expertise
- Data Entry and 10-Key
- Excel
- Medical Terminology
Certification
- Licensed CNA/GNA - May 2015 - May 2016
Timeline
Accounting Clerk II
University Of Maryland, Baltimore
08.2021 - Current
Accounts Receivable Clerk
Bob Bell Ford
08.2020 - 08.2021
Patient Call Agent
Anne Arundel Dermatology Association
03.2019 - 11.2019
Ramp Agent
Southwest Airlines
12.2015 - 10.2018
Receptionist
MK Tax And Insurance
02.2012 - 09.2012
Glen Burnie High School