Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

ASHLEY WEST

Washington,DC

Summary

Dedicated administrative professional with extensive experience in delivering exceptional customer service in high-pressure environments. Proven ability to streamline operations and enhance client satisfaction through effective organizational skills. Seeking to leverage administrative expertise to support organizational goals and improve efficiency.

Overview

10
10
years of professional experience

Work History

Community Manager

Regus
Alexandria, VA
10.2022 - Current
  • Managing office supplies, inventory, and ordering necessary materials.
  • Handling incoming and outgoing correspondence; emails, phone calls, and packages.
  • Scheduling appointments, meetings, and events.
  • Managing office budgets and expenses.
  • Assisting with onboarding new employees and clients.
  • Maintaining records, files, and attendance.
  • Addressing and resolving any office-related issues or conflicts.

Administrative Assistant

Unifi Services
Alexandria, VA
09.2021 - 10.2022
  • Managed day-to-day office operations, including scheduling meetings, organizing calendars, and handling correspondence to ensure a smooth workflow.
  • Reviewed and submitted employee timesheets on a weekly basis, verifying hours worked and resolving discrepancies.
  • Ordered and managed office supplies inventory, liaising with vendors to negotiate pricing and ensure cost-effective purchasing.
  • Prepared reports and maintained the employee database, ensuring accuracy and efficiency.
  • Maintained checkpoint readiness by proactively organizing supplies, and ensuring all required documentation was available.

Data Entry Specialist (temp)

Washington Gas Co.
Springfield, VA
05.2015 - 07.2017
  • Independently managed data entry functions.
  • Collected, recorded, and processed customer orders.
  • Logged data in Salesforce.
  • Analyzed customer orders to identify errors and omissions, taking appropriate action to verify and retrieve critical account data.
  • Performed other clerical duties such as answering the telephone, copying, and file maintenance.

Education

High School Diploma -

Roosevelt Senior High
Washington, D.C

Bachelor of Science - Business Administration

Western Governors University

Skills

  • Office software proficiency
  • Adaptability
  • Customer support
  • Calendar management
  • Data entry
  • Scheduling
  • PeopleSoft expertise
  • HR administration
  • Leadership support
  • Quality assurance
  • Document management
  • Time management
  • Multi-tasking

Volunteer Experience

American Red Cross, Greeter

Timeline

Community Manager

Regus
10.2022 - Current

Administrative Assistant

Unifi Services
09.2021 - 10.2022

Data Entry Specialist (temp)

Washington Gas Co.
05.2015 - 07.2017

High School Diploma -

Roosevelt Senior High

Bachelor of Science - Business Administration

Western Governors University

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