Empathetic Recovery Coach with a track record of productivity and efficient task completion. Specialize in motivational interviewing, crisis management, and personalized recovery planning. Excel at active listening, communication, and empathy to support clients through challenging recovery processes. Committed to fostering resilience and promoting sustainable wellness strategies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Peer Recovery Coach/ House Manager
Mulligan Recovery Centers
Westminster, MD
10.2023 - 06.2024
Provided peer services for men's 3.1 and women's 3.1 level of care. As well as Women's PHP and IOP housing.
Provided information about useful resources and helped coordinate referrals.
Empowered clients to set and achieve realistic goals through guided goal-setting sessions and progress monitoring.
Collaborated with treatment teams to develop comprehensive care plans, ensuring a holistic approach to client recovery.
Enhanced client engagement in recovery programs by providing compassionate support and guidance.
Maintained strict adherence to confidentiality standards, protecting clients' privacy during the recovery process.
Promoted healthy lifestyle choices through education on nutrition, exercise, sleep hygiene, stress management techniques, and mindfulness practices.
Established trust and rapport with clients, creating a strong foundation for open communication and collaboration throughout the recovery process.
Improved relapse prevention rates with targeted recovery program mentoring.
Documented case management activity for accurate, reliable records.
Managed IOP Women's housing, which housed 11 women, while conducting weekly house meetings, medication observation, chore checklist, and making difficult decisions to maintain a safe and structured sober living.
Behavioral Health Technician
Reprise Recovery Center
Baltimore, MD
02.2023 - 08.2023
Admission searches, routine room searches.
Completed incident reports.
Conducted client rounds to check on clients.
Recognized individuals under the influence and any abnormal behaviors associated.
Supervising random UAs and breathalyzers.
Preparing UA samples for the lab.
Observed clients while taking their medications and proper documentation.
Facilitated group therapy sessions to help clients develop coping strategies and social skills, as well as substance abuse education, providing evidence-based material.
Writing group therapy and individual peer notes.
Counseled and mentored clients on substance use and life choices.
Creating and documenting daily and nightly shift reports.
Lead Peer Recovery Coach
Mulligan Recovery Centers
Westminster, MD
05.2022 - 02.2023
Reviewed and evaluated clients' progress in relation to measurable goals described in treatment and care plans with licensed clinicians weekly in team meetings.
Attended training sessions to increase knowledge and skills.
Coordinated transportation arrangements for clients attending medical appointments or therapy sessions.
Organized events, such as sober socials or field trips, are designed to promote healthy lifestyle choices among participants.
Provided one-on-one peer services to clients, focusing on achieving weekly goals to prepare for estimated discharge dates for the next recovery phase.
Assisted in obtaining any needed services, (appointments, DSS, MVA, community resources, job enforcement, etc.)
Applied de-escalation and limit-setting techniques to promote client cooperation.
Developed and maintained positive relationships with clients to create a safe and supportive environment.
Facilitated evidence-based therapeutic group sessions to help develop coping strategies, social skills, and educational material.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete the intervention.
Support needed medical care to relieve anxiety and promote positive outcomes.
Charted all successes obtained, as well as barriers to client's recovery, daily.
Counseled and mentored clients with recovery tools and life choices, while encouraging clients with a sense of responsibility for their recovery journey by implementing essential strategies and techniques based on self-experiences.
Influenced clients to participate in any self-help programs of their choice to aid support in their recovery process.
Created peer staff shift schedules, conducted routine staff meetings, and weekly check-ins with each peer individually.
Strategizing with management to become more efficient in providing excellent care to clients maintain positive and healthy lasting changes.
Medical Assistant
Pain and Spine Specialist of Maryland
Mount Airy, MD
06.2021 - 05.2022
Transcribed dictated reports from physicians into the electronic health records system accurately and efficiently.
Conducted pre-authorizations and referrals to meet third-party insurer requirements.
Organized charts before each patient visit to ensure that all relevant information is available during the exam.
Maintained medical equipment and instruments according to established protocols.
Documented medical data in patient charts, facilitating accurate records.
Provided patient education and post-visit care instructions to foster care continuum.
Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
Educated patients about their conditions and treatments.
Coordinated follow-up appointments with specialists, as needed, for further treatment or evaluation purposes.
Assisted in OR setting for diagnostic procedures while operating x-ray guidance (C-ARM) based on the physician’s command and preferences.
Always maintained a sterile environment.
Prepared for all state inspections to maintain proper licensing and exceeding all guidelines requirements by the state.
National Director of Outreach / Interventionist at Oglethorpe Inc. / Vance Johnson Recovery CentersNational Director of Outreach / Interventionist at Oglethorpe Inc. / Vance Johnson Recovery Centers